Chipotle Mexican Grill

Reviews

• NM

  Nevaeh Morehead

  Sep 25, 2026
  1.0
  I’m not really the type of person to come and leave a review but. Everytime I come into this location, the employees are always rude, they are always rushing. And my order is always messed up and it’s a constant issue. Management needs to do better and be better. Employees act like they hate their job. If you hate your job leave. Don’t fill out the application period.
• CA

  Carlos Arroyo

  Sep 15, 2026
  1.0
  I chose fruit as a side for my child's meal and received a moldy orange.
• SK

  Sutton Kleppinger

  Sep 6, 2026
  1.0
  Terrible customer service and couldn't figure out my order or how to place it in the register. I get it if your new or your being trained but I see the same people for the most part everytime I come in and I am always disappointed either once I leave or get my order
• LV

  Lizette Vasquez

  Sep 3, 2026
  2.0
  Ordered online and went in when it said it was ready and it was NOT ready. I stood there for 20 minutes waiting for an order that was marked as ready.. not only that but they shorted me because they ran out of certain items.
• JM

  James Matthews

  Aug 22, 2026
  1.0
  This is singlehandedly the worst managed and maintained restaurant I have ever been to. I don't award this title lightly - this is based upon over three years of regularly ordering from this location. Usually, I find taking the effort to write a review to be unjustifiably tedious - so much so that I've never written a single review before. However, the remarkable ability of this team to consistently provide substandard service has finally given me the motivation I've needed. Nearly every order I've placed from here has been incorrect in some aspect. Aside from the overcooked meat, the dry rice, the stale chips, and the separated queso, the customer service is abysmal. Somehow, they even manage to turn take-out mobile orders a terrible experience. More often than not, I spend an inordinate amount of time standing at the counter, staring at my order sitting hostage at room temperature while I'm waiting to be acknowledged. Regularly, I'll pick up an order that has items completely omitted. When I speak with the staff, I'll ask why I was never informed of the missing items, and they have absolutely no explanation. On several occasions, I've asked to speak with a manager (also something I've never been compelled to do before) only to be written off with an indifferent referral to some toll-free customer support phone number. I seldom see employees at this location last more than a few months at a time. Each restaffing provides an opportunity for improvement that is inevitably squandered. I have no idea where they find their staff - are they this incompetent when they're hired, or is it part of their onboarding? While this location is only a few minutes from home, I have taken to having to drive across town if I want Chipotle. That being said, I can't imagine spending any money at another Chipotle. Even if I were hundreds of miles away, I cannot reconcile the notion that even a fraction of a penny would help keep this location in business. This Chipotle is bad, and the world is an objectively worse place with this Chipotle in it. Do better.