Jimmy John's

Reviews

• KL

  KLyn Lopour

  Jul 15, 2026
  2.0
  I'm very frustrated. I love JJs however my sandwich was out for delivery from 11:10AM until 11:58AM. When I called management, I made a comment, "So much for freaky fast." And she said,"Well, thank you!" In a VERY SMART ASS tone. I work in Healthcare and only have about 15 minutes for a small lunch. The last time I ordered, a soda ordered by someone else, spilt in my bag and ruined my sandwich. Again management did NOTHING.
• DT

  Dee Test

  Jul 12, 2026
  3.0
  Lol, they put the order-pickup sign near the online order-pickup sign (and think it means the same thing), and meanwhile act like it is silly to not expect sandwiches to show up on the opposite side without the sign. Every other JJ's ever has that sign in where they serve you.
• JG

  Jackie Glaser

  Jul 2, 2026
  3.0
  This location really needs to get it together. I have continued to give them chances cause I genuinely love Jimmy John’s, but at this point, I’d rather drive to Norfolk than order from Columbus location again. Three orders in a row have been incorrect. Each time I received a sandwich I didn’t order, and parts of my order were missing altogether. What’s really frustrating is the receipt attached to the bag is correct. I’ve called about these mistakes on multiple occasions, but all I’ve ever received was a generic apology with no real effort to fix the ongoing problem. Mistakes happen, but when the same issue keeps occurring and nothing changes, it’s hard to remain a customer.
• KC

  Karin C

  May 6, 2026
  3.0
  Waited over 30 minutes for my order in store today. I love Jimmy John’s, but a 30+ minute wait time is crazy.
• AM

  Ana Marys

  Apr 30, 2026
  5.0
  Todo demaciado delicioso!!! La atención super rapida y el local está bien, solo le falta música, ya q solo se escucha a los trabajadores pero por lo demás todo bien. Me pregunto xq el Jimmy CUBANO no tiene cerdo!!! Lo pedi sin leer lo q trae y vaya sorpresa!!!😂😂😅😅😅