KS
Katherine spoon
6 days ago
Went to Dairy Queen tonight and sat in the drive-thru for 15 minutes, only to finally get to the speaker around 7:30 PM and be told the grill was already shut down… even though the store doesn’t close until 8:00.
Maybe someone can explain how you’re “open” for another 30 minutes but no longer serving food? If the grill closes early, post a sign. Put it online. Tell people before they waste their time sitting in line.
Instead, customers wait, burn gas, and then get blindsided at the speaker. Super inconvenient, frustrating, and honestly just poor business.
DV
Danyel Vana
May 10, 2026
If you are going through the drive thru plan to spend AT LEAST 30mins waiting. Doesn’t matter the time of day, slow times are still a long wait. I can’t say how it is to go inside but every single time I’ve gone through the drive thru it takes forever. I will not waste my time there ever again. Unless you like sitting in your car wasting gas I recommend going somewhere else. Then the staff never apologizes for the long wait. They obviously need more help.
LR
Luis Riofrio
Mar 20, 2026
I come in with my 2 kids and the cashier is completely rude. The kids are in the back are on their phones and didnt acknowledge us. I ask Lauren a simple question about an item on the menu since it's been a long time and said yea yea that's what it is.... now hurry up because I have to sit for 15 mins. I just order food for my little ones and as the receipt prints out she crumples it up and shoves it hard onto my hand. And I just received a disgusted look. So very unprofessional. I get you are having a bad or hard day. But customers are what keeps yalls business alive. Another reason why I've kept away from DQ. SHAME SHAME
HR
Honest Reviewer
Mar 15, 2026
As expected, top notch service with amazing ice cream
MK
Marilyn Keizer
Feb 20, 2026
We went there for ice cream this evening. There was a sign on the door that said they would be closing at 7:00. We walked in, and a young lady told us they were closed. I looked at my watch, and it was 5:58. We told the young lady that it wasn't quite 6:00, and she again told us they were closed. There was another person behind the counter. We assumed she was a supervisor or manager. She never said a word and wouldn't even look at us. No explanation, just closed an hour earlier than what the note said that they had put on the door. We had just driven 13 miles to get ice cream and were very disappointed.