I sat in the lobby for over an hour and a half because an employee told me he checked my order in just for him to have lied and not check it in. I still haven't gotten my food and it was only just checked in (the reason it needed to be checked in was because I accidentally ordered through drive through instead of inside-pickup which is what I meant to pick it up). This is not the first time I've sat in the lobby for over an hour and when I go through the drive through I've had to sit at the window for over 30 minutes multiple times.
It’s one thing or another every time you go here. Cleanliness issues, terrible service, being laughed at by employees, everything. Not worth your trip, Taco Bells in big cities are operated better, cleaner and safer than this bottom of the barrel one.
I waited in the drive through for almost an hour at lunch time, arriving about 12:10PM, including waiting to order and then waiting to pay and waiting to get my food.
AO
Anastacia O
Aug 11, 2026
⭐ 1 Star — Extremely Disappointing
This Taco Bell has been open for less than a year, and unfortunately, it is probably one of the most disgusting restaurants I have ever been inside. For a location that is still so new, the condition of the store was extremely disappointing. It looked dirty, neglected, and poorly maintained.
The bathrooms were especially disgusting and appeared like they had not been properly cleaned or maintained. For a restaurant that has been open for less than a year, there really is no excuse for the bathrooms and overall dining area to be in this kind of condition.
I honestly expected much better from a brand-new location. Cleanliness should be a basic priority, especially in a restaurant. The overall appearance made me question the cleanliness of the kitchen and food-preparation areas as well.
I really hope management takes these concerns seriously and addresses the cleanliness and maintenance issues. A newer restaurant should not look like it has been neglected for years.
AE
Amanda Evanson
Aug 4, 2026
If I could give them zero I would. They are rude, dirty, and can't give change for cash. I had the window slammed on my face and didn't even receive my drink. I understand people have bad days. There's no excuse for this when working customer service and the worst part is that it was the manager! I don't usually get upset enough to call above their head but the lady was soooo rude I called headquarters!