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Dairy Queen Grill & Chill

3.8
(749 reviews)

Business Details

1022 1st Ave W, Williston, ND
58801-5216, United States
(701) 572-6474
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1022 1st Ave W, Williston, ND
58801-5216, United States

Hours

Monday10:30 AM - 10:30 PM
Tuesday10:30 AM - 10:30 PM
Wednesday10:30 AM - 10:30 PM
Thursday10:30 AM - 10:30 PM
Friday10:30 AM - 10:30 PM
Saturday10:30 AM - 10:30 PM
Sunday10:30 AM - 10:30 PM

Menu

2 menus · 171 items

Explore offerings from Dairy Queen Grill & Chill on 1022 1st Ave W in Williston, with popular meal deals, blizzard® treats, burgers & sandwiches, and cakes available at this location.

Dairy Queen (Food/Treat/Cake) - US

51 items

Menu

120 items

Reviews

3.8
749 reviews
5 stars
316
4 stars
188
3 stars
109
2 stars
59
1 star
77
  • NS
    Nathalie Sanchez
    Jul 15, 2026
    1.0
    Wow. What a horrible horrible experience. The employees were great, still learning. But the manager? Disgusting. The way she spoke to Malika (or Malique, apologies if I have the name wrong, it was a tall male), was not appropriate. So this is what happened: The manager Nerita (could have been spelled incorrectly) with the long breads was helping back and forth, drive through is busy, and looks like training others. In the meantime, the gentlemen was helping me and he told me we could not do cinnamon on a sundae, okay no worries! I said let’s do hot fudge. A few moments later, a young lady made a cinnamon sundae, probably because she heard we were talking about it or the gentlemen accidentally typed cinnamon. It was a mistake, no worries, accidents happen, I witnessed them throw away about 8 cones already so what bad can this one do?. But the manager? She took it upon herself and belittled the gentlemen who was helping me, in front of all the customers. Some customers said “hey, she already made it, no a big deal” and another said “why is she talking to him like that” but to the manager? No, it was the biggest problem to her. She told the gentlemen and young lady to refund me now and not to do that again. Okay, understood; but no need to say it multiple times in that tone and in front of us, there’s a place and time to coach and that was not it. I said “no need, just remake with chocolate fudge.” Nope, she still instructed him to, and he did and said to reorder. What is even her problem? I told the gentlemen “hey, you’re okay. It’s not a big deal. Here’s the money back, just do with chocolate fudge.” He apologized and looked nervous. All this over a small plain cup sundae? If I ever spoke to my employees the way she did to them, it would make sense why I would always be hiring, because who would want to work with someone who’s willing to raise her voice and with attitude in front of customers. Imagine how it is when there are no customers? My boys mentioned in the car “do you speak to your employees like that? She was really mean, is it okay to do that?”, I said “no , I don’t do that. People in management sometimes abuse their power, forgetting their place”. I will never come here again. I will make sure to let DQs corporate know of how she treats her employees, and how uncomfortable she made the customers feel with her snarky comments.
  • LL
    Layla
    Jun 11, 2026
    1.0
    No stars. The city’s most ignorant employees. I watched them stand there and completely ignore customers as five or six different employees walked past them and they were waiting to be waited on. Black girl with a rag over her head walked past the customer at least four times and refused to wait on him. Food was “ok” when we finally got it. Wasn’t hot so I would guess it was sitting waiting for one of these negligent employees to get it and give it to me. I’ll never go back here.
  • JF
    james flores
    Jun 7, 2026
    5.0
    I had never seen a dairy Queen so busy. As I seen this one today. The employees had a line of no stop cars. Lobby was so full. If a fire Marshal stop they would have send some people home . But them employees kept there cool. And just did one meal at a time. Mine u every meal they put out 3 more came in. From the window lobby and online order. Well done folks well done.
  • SS
    Shauna
    May 16, 2026
    1.0
    Can’t say enough how horrible the service is at this place. Total chaos, unorganized, lazy, clueless staff. Don’t even waste your time here….: trust me you’ll need a lot of it.
  • CL
    Chase Luther
    May 12, 2026
    1.0
    Stood inside to be helped and not one of the employees there acknowledged me one just stared at me and didn't even ask me if I needed help so I left and went somewhere else it wasn't even busy, just poor customer service I don't know if I can keep coming back to this location. Very unprofessional

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the opening hours of Dairy Queen Grill & Chill in Williston, ND?

Dairy Queen Grill & Chill is open daily from 10:30 AM to 10:00 PM.

What kind of food does Dairy Queen Grill & Chill offer?

They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and DQCakes.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 23, 2026Yext Knowledge Graph
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