Dairy Queen

Reviews

• LL

  Liam

  3 days ago
  2.0
  Listen, I have a hard time drawing the line between truth and trying not to seem disrespectful. My truth side is saying “It was dirty and the food was kinda gross!” and the trying not to be disrespectful is saying “They tried their best, it’s just franchising, the community was nice and that’s all that matters!” The mix of them says: The food wasn’t great. The fries were squishy and not salted or crispy. There were lots of salt packets inside though. The chicken strip “basket” wasn’t in a basket. It’s okay, it tasted the same. Nope, it was different from all the other DQ’s I’ve been to. But change is okay, they only had different ranch, fries, chicken quality, packaging, prices… But the people in there were nice and I think it may have been a mistake that the staff gave me my basket with a cup (meaning they up charged me) when I didn’t ask for it. Just a mistake probably, it’s okay. But this combined together wasn’t good, I could’ve paid for a quality family meal for this price and some of us didn’t even eat the food because it wasn’t our fave. Also, the drink machine was pretty gross along with the other machines, and I found a little spot of mold on an ice cube. I took it out and it was fuzzy and.. I don’t know how to feel. I drank the water cause I was thirsty and didn’t think much of it till my intuition said to check again. So please, do a better. I know you have the potential!! I have expectations for the next time I come in… ;)
• JE

  James English

  Aug 22, 2026
  1.0
  The fly swatter next to your food. Does that count or how about them changing the menu items to whatever they want to but yet still being a dairy Queen, I would assume that the franchise would have a fit about that . I've never written on one of these things my entire life. I would take that into consideration
• NH

  Nikki Hayes

  Aug 9, 2026
  1.0
  service is poor,there food is not good, the dipping sauces taste horrible, atmosphere is full of flys and it’s really dirty. the bathroom was not very clean.
• KW

  Know Won

  Jun 20, 2026
  5.0
  Been in Bismark for a week on business. Eaten here several times for meals as well as just to grab a dessert. Amazing customer service. Always friendly greetings when entering, fast service, thank you upon leaving. Prices are extremely reasonable. Thank you guys and I look forward to my next visit.
• CR

  Chris Riedman

  Jun 1, 2026
  1.0
  Very disappointed with the complete lack of customer service and rude attitude from staff. I came into the store at 9:48 to order when they notably close at 10. There were at least 5 if not 6 workers present, and we were told they were done taking orders and we needed to leave because they closed in 6 minutes. I pointed out that it was 12 minutes to close, to which they insisted it was 6 minutes to close and they go by their clock on the wall which is probably older than any of the workers. We were not going to order hot food that would take a while to prepare, but a blizzard that could take just a few minutes to whip up, especially with the amount of staff on hand. We left the store at 9:50, 10 minutes to close, and they locked the door behind us. The other customer walking out of the store was equally blown away by how rude the staff was and how their reasoning was ridiculous simply to get out of the door earlier. If the desire is to leave prior to close, turn off the open sign and lock the door rather than rudely dismissing customers.