McDonald's

Reviews

• PC

  Patrick Clark

  May 8, 2026
  5.0
  [This review ad rating reflects my visit tonight, with commentary below providing feedback on my present positive experience, then, generalized feedback overall [should the establishment desire to consider such/care to know the public perspective] Tonight I had a really wonderful and kind drive thru attendee, she was also the register attendant when I pulled around, named Laretta. My phone was dead when I pulled up, but, since I plugged it in and it was able to startup by the time I got to the window, Loretta encouraged and walked me through still ensuring I get my app points before I left. It was considerate, helpful, abd beneficial, and she had such a great attitude, happy to be there or happy to be helping! I ordered a Dbl QrtPndr meal w/ fries and got the new refreshers which are 🔥🔥 so good. Everything was good! :) Don't just find and keep employees like Loretta, but praise, uplift, encourage, and highlight their successes and strengths. Underscore their wins and in doing so they will be enabled and incintivized to continue to do wonderfully - little by little that's what will change and reshape what's truthfully become a rather negative local overview of the location [See other comments for validation] General feedback: This location has had a rough go at it the last few months. I live nearby, and I'll come and get a late-night snack, tea, or ice water sometimes if im out and about or going to/from home. During the day the location runs smooth for sure (from what I can tell) but the night shifts are where there have been definite negative customer impact. I say this from personal experience, but it's also echoed here in the comments and reviews. The management seems to be consistent as far as the same female I've noticed for several months, and I believe she works hard, plus, whether she is world-class or not, it should be commended her perseverance to endure staffing challenges, the constantly shifting landscape of employees, negative outlook from customers due to those things, training employees and more. I would say, in my opinion though, whomever [be it she or others] making hiring decisions should really hone in for a while on those they field vet choose and bring in for night shift hires. Being more selective temporarily; though it may be tough, could produce long term gain if only thwy can get a stable trained consistent night shift crew- It seems this is the primary issue and of what other issues (from long waits to untrained or unseasoned employees making mistakes) being the largest negatively impacting thing in reviews ans experiences. Store and General Managers will need to take and not offload or pass the buck on accountability, get involved in that process, and provide the support needed while the time it takes to be "selective but responsible in hiring and training passes. Its a good location, I appreciate it being 24 hours, and for the most part I have seen workers doing their best. Unfortunately if McDonalds doesn't better pay, environments, and support - what's happened will happen - and cycles of burnout leading to apathy and revolving doors occur - costing more money than what it would cost to just pay employees better....but still have good reputation and service scores, in turn leading to less money wasted on employee hiring and training, and repeat customers
• JJ

  Jeimy J

  Apr 28, 2026
  5.0
  The food is always fast before i even get my drink filled with soda
• GC

  G.A CLARK

  Apr 16, 2026
  5.0
  🤩
• MS

  Melissa S

  Apr 7, 2026
  5.0
  Went through the drive through tonight for some drinks and fries - The young lady, Destiny, at the window was so sweet. She had such a positive spirit. Our quick interaction with her made our night. I pray this location treats her right, if I wasn’t from out of town I’d come back just because of her great customer service/positive energy.
• NW

  Nadia Woods

  Apr 6, 2026
  1.0
  The manager/employee who works the AM shift that goes by the name “Lupa” was extremely rude and unprofessional. Her sarcasm and bad attitude has no place in customer service and should not be interacting with customers and representing your brand. She was asked was there anyone working the register as me and several customers were waiting for service while she ignored the line and didn’t acknowledge those waiting while laughing and joking with coworkers. When asked was “Someone working or assisting customers?” She responded that if we didn’t like the wait we could go somewhere else. One employee even stated that she is always like that and rude. When your own employees even describe her unprofessionalism and rudeness that’s definitely not a good thing!

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