y’all are in very bad need of customer service training. monica was standing at the end of her register but didn’t ask if i was ready to check out (to indicate her register is open) and she didn’t ask how i was doing or tell me to have a great day. i think that’s the bare minimum thing to say to give someone good service. i left after checking out and thought it was ridiculous because she is not the first person to treat me weird. such weird people being employed here. what’s so hard about being nice? i’m nice to people when im not even at work
HH
Holleigh Hamilton
Jul 3, 2026
1.0
This grocery store is not all that great for much at all, definitely could possibly be beneficial to address the lack of customer service that many of their managers are just not very capable of doing. One of those managers has been seen speaking rudely to customers while she is checking their groceries out! I have seen her roll her eyes at different customers while saying something rude to them. I occasionally go to get my moma few things she may need atm. On one occasion I had to remove a few things while doing this, the balance jumped up around $13. I simply asked her what happened there and she snapped back at me and said that was the tax! I know that the tax from $98 really can't be almost half of the total price of the bill! I really believe that she is a liability for this grocery store since she does not possesss any ability to be courteous and smile and not take out your opinion on people towards them when this is the only store in the area. She looks at some customers like someone who just has a deep negative opinion on that person and it is not right to ho)d a manger title and then act that way! She needs to be fired.
DH
Debra Harris
Mar 27, 2026
5.0
They have upgraded this store. I have always liked the employees that work here and now that the store itself is so much better.
MH
MaryLu Harmon
Mar 18, 2026
5.0
Friendly staff. Clean store. Lots of food variety. My go-to grocery store!
LL
lisah126
Mar 10, 2026
4.0
They recently remodeled and its looks great. You can see everything more clearly. They also now have a sushi bar which is so cool plus the massive wing bar. The deli looks great and you can now see everything more easily. The employee in charge of making sure the case is packed and the logo is done did their job great A+. The few things id complain about are the deli counter is way too tall for most people. I couldnt even see the person behind the counter. And the self checkout, they have the cube of self checkouts which are good but then they have the 12 items or less in the open but they dont have any self checkout with a counter for bigger orders. I like to use selfcheckout and get a whole cart full of on sale items and I coupon. So I need to be able to see if items ring up correctly. Also several items did not ring up the sales price, had to have someone manually input them. Over all im pretty impressed!
What are the operating hours of Food Lion at Wallburg Towne Centre?
Food Lion at Wallburg Towne Centre is open daily from 7:00 AM to 11:00 PM.
Where is Food Lion located in Winston-Salem?
Food Lion is located at 10478 N NC Hwy 109, Wallburg Towne Centre, Winston-Salem, NC 27107-9634, USA.
Does Food Lion offer any rewards or savings programs?
Yes, Food Lion offers a Shop & Earn Rewards Program to help customers start saving today.
Is the Food Lion store in Wallburg wheelchair accessible?
Yes, the store features a wheelchair accessible entrance and parking.
What types of payment does Food Lion accept?
Food Lion accepts debit cards, mobile NFC payments, and paychecks; it does not require cash only transactions.
Can I find fresh produce and organic products at Food Lion?
Yes, Food Lion offers fresh produce and sells organic products.
Does this Food Lion location provide public restrooms?
Yes, there are public restrooms available at Food Lion in Wallburg Towne Centre.
What nearby places can I visit around Food Lion at Wallburg Towne Centre?
Nearby you can visit Wallburg Post Office, Whiskey Rose Boutique, and China One restaurant, which offer postal services, boutique shopping, and Chinese cuisine respectively.
Where are some nearby dining options close to Food Lion in Wallburg?
Nearby dining options include China One for Chinese food, Wallburg Grill and Pizzeria for American and Southern dishes, and Mamma Mia's Italian Pizzeria.
Are there any convenient financial services near Food Lion at Wallburg Towne Centre?
Yes, First National Bank and Western Union are nearby, providing banking and money transfer services for your convenience.
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