Dave & Buster's Winston-Salem

Reviews

• TA

  Tarik Amason

  1 day ago
  3.0
  Nice place if u wanna sit down and watch a few games and eat. I hear ya: "well I can do this at home and not waste gas" True but it's more about the ambience than anything. Just go check it out. It's actually "alive" not like the "dead" mall that it is attached to.
• PY

  Patty Yeo

  3 days ago
  1.0
  I placed an order to go and I was given the wrong order three times. The food in my opinion was not the greatest for the price. They never ever answer their phone so I had to go into the business to place my order
• CC

  Champion

  Aug 20, 2026
  5.0
  Had a great experience at Dave & Buster’s! The service was quick and efficient, the food came out fresh and tasted great, and the customer service was excellent. Everyone was friendly, attentive, and made sure we were taken care of throughout our visit. Definitely a great atmosphere and an overall enjoyable experience. I’ll definitely be back! There was a server named “Sydney”, she was very nice and extremely helpful with helping me understand the menu and how the games work. Definitely ask for her whenever you visit!
• GS

  Gina Sanders

  Aug 16, 2026
  1.0
  When we walked in and went to thw hostess stand we should have left then! We stood there for at least 5 min waiting while the host stood 5 feet from us playing with a baby. Then a young man walked up and ask could he help us. He then walked over to her to ask where to put us. She looked irritated he disturbed her. After being seated we waited 15 min for a sever who never came. I finally ask a passing manager could we get service. He ask how long we had been waiting and I said 15 min. He stated he would go get someone. 5 min later a guy comes over and ask about drinks. When he brought them back we ordered. After 25 min of no contact with anyone I was getting up to ask for a refill when our food came. The girl sat it down and walked off. No asking if we needed anything, steak sauce or anything. The food was cold and steaks not cooked correctly. After waiting I went to get my own refill. After eating our whole meal the manager come over and ask if everything was good. I honestly laughed and stated if it wast would it have done any good. He just laughed and said guess not. I ask for a refill and again he said I will get someone. After this we had to get up and go get our check. The manager comes over and we hand him our card. He then preceded to walk around the restaurant for another 10 min. with my card in his hand. The server brings me over a receipt. I said can I also get a copy of the check I never saw it. For a $97 meal for 2 it was the worst service I have seen! We won't be back! There was only 1 other table while we were there. They got up and left!
• JH

  Jackie Hester

  Aug 9, 2026
  1.0
  I came in with my nephew and dad for a Sunday fun day. We’ve been here a few times and have had a great time while playing games. I’ve tried to give the food side a few chances but as of today it will be my last. As soon as I hit the front door I made the purchase for games so the kiddo could run wild.(no issues) I approached a young host that didn’t fully acknowledge me as I asked for a table. He asked how many I said 3 he didn’t look at me again and didn’t walk us to a table. (So I sat ourselves) and then proceeded to wait 40 minutes(to be acknowledged) I didn’t get upset, or goan. Finally a sweet girl finally acknowledged me and took my order. Moral of the story is..tighten up I spend good money here and for the service to go that shitty is pretty sad.