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Jason Braglin
3 days ago
By far. The worst Bojangles I have ever visited. Employees spent more time on the phone, and pulling their pants up than actually working. Had to have my filet biscuit remade, and they even said it looked old. Why serve it? Hoping nothing is said. Employees were parked on the spaces right in front of the entry door. Shouldnt customers receive these? No napkins in the dining area. Brought to their attention, and 20 mins later, still no napkins in the dining area. I would avoid eating here. No telling what happens to your food with this type of non existent caring for their jobs..
BJ
Brandon Jernigan
Jun 30, 2026
Rude employees, cold fries, no ice in the tea, no chicken, no sauces, hour long waits for food, nasty restrooms, nasty dining area, you name it, its an issue.. How this place is still open is beyond me...
TM
Tony Montalvo
Jun 4, 2026
I went inside the restaurant at around 11:05 am today, as I do once or twice a day and ordered a grilled chicken salad. I was the only one been served at the time, no other order was in front of me. When I moved to the pickup window I saw the lady started my order, seconds later a young skinny tall man walks in and calls her to towards were we where, cuts in line and tells her something, then clarified he wanted the salad for his mother and 0 or 12 biscuits (I think). She does his order with double chicken portions and they take my reciept from "my bag" change the dressing and gave it to him, after same lady came a repeated that was his mother's salad.
Im a Hispanic US citizen and work for the town of Windsor. I do not appreciate been "pushed aside", singled out by your employees.
Domingo Montalvo
P.S.: I have to recognize the frustration of the person that took my order; slowly putting my order together, walking back and forth seeing what was going on.
I felt sooooo bad I canceled my order in hopes this doesn't happen again.
They are so shorthanded that the whole place is dirty. The bathroom was disgusting. The owners need to pay better money and hire more people
Im curious if it's this generation lack of respect and appreciation for a job or is it the lack of management training.
It's been a long time since I stopped here while traveling. I went in to use the "restroom" with plans to order. Saw the bathroom disgusting, the customers in line and the "people not employees " behind the counter shook my head and just was reminded on today why I never should expect different.
So i opted for the drive thru 10-15 minute wait to be recognized, then realizing maybe I should have said the greeting to Mr. Nick instead of watching him play friend/family food take don't take, but take don't take back and forwards for 5 minutes with the black suv belonging to the either police or highway patrol or whatever as my $5 gas is releasing unused fumes and the local tax payers are paying for theirs. Then they request something else, snatches the bag from Nick again the game is played finally Nick sticks the card reader out they pretend don't tap, maybe tap and pull off. I love that the officials care about the civilians and have such a loving connection with drive thru. The elderly couple infront of me with no air, and whatever car that was infront of them seemed to be comfortable with this. Mental note just get on the bypass next time. So again no acknowledgement, no order and im deciding my next move. Nothing between here and my journey for miles. Did i mention, Im still waiting to place an order. Then i remembered its "this Bojangles" and I keep forgetting as I approach this area that their service, wait time, and lack of respect for paying customers has always been questionable and without apologies. Knowing people see them from their big car windows. Which means these children are decendants of the ones years ago that worked here and well dangit I should have pulled off. It was my fault for waiting nearly 20 minutes for a wrong order. I greet sir Nick through the intercom who is engaged with the cluster of "youngsters" can't say employees because everything said, and not being done spoke family, friends and others day.
After I place the order and watching the window movie. Im finally able to greet nick in person. Even asked for his name. I listened and waited as he took the time to engage with the cluster about his black car, truck whatever being picked up by the brother, so its not out there in the parking lot, the other one talking about where she was and isn't. Then they all gather and chatting. Question who's cooking? Customers still waiting. He passes the box to me its been sitting right there. My son called and he's laughing hysterically because he remembered that place as we used to stop there. The reality that Bojangles along with so many big name restaurants has declined in hiring, integrity, and mature employees is sad. This generation and their unprepared plans to actually show up to work and in clean uniforms, not bottom butt huggers, tight shirt displays or whatever wig the others had on with no hat or netting. None is ready to do the job and understand that someone being a customer is "the option" not obligation. If your manager is the same age as the employee or lack leadership and can't remove the gathering of "people" faking employee behind the counter to do the business they are being paid then corporate may need to put on their old uniforms and return to their foundation and exam the issues face to face. I don't want no body bringing me a box with tongs in their hand and patting his blonde wig and no hat. Why is Nick thus engaged instead of taking the drive thru orders he apparently was tasked to do. The order was seriously wrong, he grabs the box back from me then he handed it back. Goes to prove you can't listen and hear at the same time. He knew better but distracted.
The chicken literally was awful, and the only pieces that was warm was the ones I never ordered. The order was not only luke warm but salty cold fries.Really?
When traveling which I do a lot, ill keep riding past bojangles. Oh the tea was a plus plus but I like ice or it to be cold and a straw. Thank you