Wilmington's Coffee Roastery and Specialty Drink Laboratory featuring third wave pour-over coffee, loose leaf tea and coconut and oat milk tisanes, hand-crafted herbal sodas.
Tucked inside Wilmington’s beloved indie bookstore, Zola Coffee Roasters offers more than a caffeine fix – it’s a cozy retreat for thinkers, browsers, and conversation-seekers alike.
Each drink is crafted with intention: house-roasted beans from direct-trade microlots, hand-crafted herbal syrups (cardamom, lavender, clove), and organic ingredients wherever possible. You’ll find loose-leaf teas, small-batch ice cream infused with fruits, herbs, and teas, plus vegan cookies, goat milk soaps, tea-lover essentials, and pottery from local makers.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.