Our philosophy is to be fast, fresh, and affordable while maintaining the highest level of customer service. When you step into any of our four locations of Islands Fresh Mex Grill, you’ll enjoy our relaxing, bright, fun atmosphere, a fresh variety of menu items carefully developed to give you an innovative selection of choices all prepared with quality ingredients at an affordable price. We work hard to be sure Islands Fresh Mex Grill to be your #1 choice for lunch, dinner, and catering.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.