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McDonald's

3.5
(1,708 reviews)

Business Details

6401 Burlington Road, Whitsett, NC
27377, United States
(336) 449-0790
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6401 Burlington Road, Whitsett, NC
27377, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 6401 Burlington Road in Whitsett, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
1,708 reviews
5 stars
608
4 stars
342
3 stars
306
2 stars
134
1 star
318
  • AL
    April Lawless
    5 days ago
    1.0
    ORDERING FROM MCDONALD'S EVERY TIME! Me: Places order on app because they never put the order in correctly.. Order: Double hamburger, no mustard, no ketchup, no onions, ONLY PICKLES... Worker hands me food. I check food.. only 1 patty, I ask for 2nd patty and pull up to next window to wait. 10 mins later, Worker hands me food. I check food.. other patty is there but so is mustard, ketchup and onion and NO PICKLES.. 🤦‍♀️ I walk in the rain to the door with my car running to ask for another burger.. waved to door on other side of building, hands to Worker and tell them I just need a bun, 2 hamburger patties, and pickles.. Back to my car to wait.. 10 mins later... Finally! This is not a one time thing, it happens EVERY SINGLE TIME I ORDER THIS, AT EVERY SINGLE MCDONALD'S I GO TO. I am starting to think its a running joke or something 😐
  • LB
    Linda Brown
    6 days ago
    1.0
    They had no Happy meal toys and did not tell us when ordering we paid $6.50 for a 6-piece nugget with a small fry and a small drink no thank you I could have done that a different way if you told me you had my toy
  • CR
    C Rose
    Aug 2, 2026
    4.0
    It was better than the last time I was there.
  • KL
    Ks Lester
    Aug 1, 2026
    4.0
    GM - Joshua is awesome. Guy at the window was RUDE. Our food was wrong twice & the 3rd time Joshua made it right.
  • AD
    Amy D
    Jul 21, 2026
    1.0
    The customer service here is absolutely horrible. I can understand you’re gonna have some bad seeds working at the entry-level position. But when your manager doesn’t take ownership or accountability of their store, there’s a real issue there. This location has two drive-through’s. Apparently I chose the wrong drive-through that the employee didn’t wanna wait on. I watched numerous cars in the other drive-through Continue ahead while I just sat there waiting. I tried moving my car up a little bit – nothing. I tried saying hello into the speaker multiple times – nothing. I finally decided to just pull to the first window thinking maybe the speaker was broken. When the young man finally decided to open the window After sitting there for several minutes, I tried to explain to him the situation and why I had pulled up. And he just sat there and stared at me. It was so awkward and uncomfortable. I felt like I was in the twilight zone. I had explained that I had ordered on the app and I literally had to ask him to check me in with my mobile code. When I finally pulled up to the second window, I asked to speak to a manager and explained to her what happened. There was no apology no explanation no nothing. The cashier at the second window, however, at least expressed a little empathy. Whomever that was, has better manager skills than the person I spoke with.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open 24 hours from Monday through Sunday.

Does the McDonald's at 6401 Burlington Road have a drive-thru service?

Yes, this McDonald's offers 24/7 drive-thru service every day of the week.

Brand Certified Facts from McDonald's

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Certified August 16, 2026Yext Knowledge Graph
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