Wingstop

Reviews

• GM

  Gym Mansion

  Aug 6, 2026
  1.0
  ⭐☆☆☆☆ Outstanding customer service... if your goal is to leave customers frustrated. I ordered my food, got home, and realized my fries were missing. When I called, instead of apologizing or trying to make it right, I was told they knew the fries were in the bag—as if I was somehow calling just for fun. Apparently their confidence in the invisible fries was stronger than the actual evidence. The manager was rude, condescending, and never once said, "I'm sorry." Instead, they kept talking down to me, arguing, and even threatened to call the police over a complaint about missing fries. That's a pretty impressive escalation for what should've been a simple customer service issue. Mistakes happen. Forgetting an item isn't the real problem—it's how you treat people afterward. A sincere apology and replacing the missing fries would've taken less effort than arguing and making threats. I'll be taking my business somewhere that understands the words "sorry about that." The manager called and apologized for this fella and tried to make things right!
• RR

  Rob

  Jul 27, 2026
  4.0
  First time at this location and the saff greeted us at the door and seemed friendly. Service was fast and the wings and fries were good.
• JN

  James Nifty

  Jul 16, 2026
  1.0
  Sometimes the wings are good and crispy, other times soggy and skin. 15 minute wait for food I’ll have to take home later and throw in the oven. Second time my lunch break got ruined by this.
• SP

  Steven Pless

  Jul 10, 2026
  1.0
  Placed order online,picked up ask if it was all there the guy that said he was the manager said it was,got to my kids house for supper and it was not, tried calling no answer, wife drove up there only to be disrespected by the same guy, on my way home stopped to ask for number to talk to someone just to be disrespected by same guy. Not good experience with him.
• JS

  Jacob Smith

  May 24, 2026
  5.0
  Amazing service thank you to everyone who helped me