Since February 2022, El Nuevo Tequila has been a vibrant addition to the Washington community, offering an authentic taste of Mexico. Located at 602 West 15th Street, this family-oriented restaurant is a go-to spot for delicious burritos and fresh seafood, prepared with traditional flair. They are dedicated to bringing a piece of Mexican culture to North Carolina, providing a welcoming atmosphere where every bite promises to delight. Whether you're dining in or need catering for your next event, El Nuevo Tequila is committed to serving memorable food that brings a smile to every face.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.