Carolina Chicken and Waffles®️ is an award-winning, family-owned food and beverage company based in Eastern North Carolina, founded in 2019 by “Ms. Fred” and her children. We’re best known for our mobile strategy—serving up family famous fried chicken, fluffy waffles, and fresh-squeezed “Ms. Fred’s Lemonade™.” A must-visit for anyone craving crispy, flavorful chicken paired with sweet waffles in Eastern NC, we deliver both delicious food and a warm, family- and community-focused atmosphere. Rooted in love, legacy, and flavor, our mission is to nourish communities by putting good things back through great food, joyful experiences, and local philanthropy.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.