I usually visit this CAVA location and have always had a good experience, but my visit on 08/19 around 8:20 PM was extremely disappointing.
I ordered four bowls and asked for extra rice. The employee told me I would be charged extra for the additional scoop of rice, which was surprising because I have never been charged for a scoop of extra rice at CAVA before.
While I was ordering the toppings, I asked for corn on all four bowls and broccoli as well. The employee responded in a very dismissive and rude manner, saying, “That’s all.” At that point, I was so frustrated with the way I was being treated that I simply paid for my food and left.
I have never experienced this kind of poor customer service at CAVA before. CAVA can do much better when it comes to customer service and treating customers respectfully.
SP
Sondra Price
Aug 7, 2026
5.0
We had a delicious & healthy dinner tonight at Cava. I want to recognize Sara, Jonah & Jay for friendly service!
I highly recommend this Mediterranean menu!
RS
Rafael Lima Soares
Aug 7, 2026
5.0
Had a great time today at Cava Wake Forest…especially being served by Jay who is always very friendly and welcoming! Food is delicious! Thanks to the restaurant team!
BM
Bridget Mivsek
Aug 5, 2026
5.0
I had only been to Cava (Raleigh location) once before.
I decided on the Chef Signature Spicy Lamb + Avacado bowl, with a side of Harissa BBQ pita chips, with Blueberry Soda. And the server that started my order was patient and kind. My daughter enjoyed her build-a-bowl also!
Delicious, all around. The server who took our trays from outdoors (Cava has plenty of outside seating!) was terrifically friendly, a wide smile that topped off the evening.
Will definitely be coming back!
JN
Jonathan Nichols
Jul 27, 2026
1.0
Consistently poor service on multiple visits. Staff avoid eye contact, mumble through orders, and come across as uninterested and unprofessional. It makes the entire experience feel uncomfortable and poorly managed.
It’s especially frustrating because the food is consistently good. Unfortunately, the service does not match and brings down the overall experience. Management needs to address this with proper training and accountability.
What type of cuisine does CAVA in Wake Forest specialize in?
CAVA in Wake Forest specializes in Mediterranean cuisine featuring customizable greens + grains bowls, salads, and pitas.
Where is CAVA located in Wake Forest, NC?
CAVA is located at 515 Dr. Calvin Jones Highway, Wake Forest, NC 27587, USA.
What are the operating hours of CAVA in Wake Forest?
CAVA is open every day from 10:30 AM to 10:00 PM. It is closed on certain holidays such as November 27, December 24, and December 25, 2025.
Does CAVA offer delivery and takeout options?
Yes, CAVA offers both delivery and takeout services to customers.
Can I order food online or via a mobile app from CAVA?
Yes, you can order online through https://order.cava.com/stores, and there are mobile apps available for both Android and iOS.
What payment methods are accepted at CAVA?
CAVA accepts American Express, Cash, Discover, MasterCard, and Visa.
Is CAVA family-friendly and do they have a children's menu?
Yes, CAVA welcomes families and offers a children's menu.
What nearby dining options can I explore before or after visiting CAVA?
Nearby dining options include Torchy's Tacos for Mexican cuisine, Dave's Hot Chicken for chicken dishes, Piada Italian Street Food for Italian fare, BIBIBOP Asian Grill for Asian food, and Five Guys for American fast food.
Are there nearby places to relax or get a massage near CAVA?
Yes, The NOW Massage Wake Forest spa is close to CAVA, offering massage services for relaxation.
What nearby services and amenities can visitors access around CAVA?
Visitors near CAVA can access services like Chase ATM and Chase Bank for financial needs, SEN Nail Spa for beauty treatments, Lowe's Home Improvement store for hardware and gardening supplies, and Bennett Park for outdoor recreation.
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