Food Lion

Reviews

• TT

  Trinity

  Jun 7, 2026
  1.0
  Perla (the supervisor) was absolutely terrible. I asked for help, she didn’t not want to help me at all and i was completely shocked. She had Micheal help me and he found the item for me. As a instacart worker this is my first time experiencing this or being denied help at ANY food lions and i serve at plenty of food lions around NC and they had no problem helping me. Perla does not need to be a store supervisor respectfully. and as I was finishing up my Instacart order, I was leaving out going down an aisle To the checkout area and I’m watching her happily assist someone else so I’m not sure if it’s because of my color (AA) or what. I watched her help a customer in the same way that I needed help smiling and everything and she didn’t go beyond her job position that she has to help me find what I need to find. And then, on top of that, after I had my issue with her, she apparently were telling other coworkers because all of the coworkers kept coming down the aisles to stare at me and figure out who I was. Very unprofessional. This is the worst Food Lion I’ve ever been to. you’re not just a regular associate you are a supervisor of your store and you did absolutely nothing to help me and I’m not just a regular customer. I’m serving for customers that are trying to shop at your store and I’m trying to shop for them and serve them. So 1/10 experience. And asking Michael to come help me just because you don’t want to do it and he found it within 10 seconds when it’s in your face is insane to me. she didn’t care about me trying to serve people that are spending money at her store, And she did not care to provide me excellent customer service, which is what I always expect because I get it at any other Food Lion. I also let those customers know to possibly choose another store to shop at after my experience. my customers were disappointed because their order was not done in a timely manner because I was asking for help and wasn’t getting the proper help from Perla and she had to call somebody else all the way from the back to come do her job because apparently she doesn’t want to do it.
• IR

  IC Reviews

  May 13, 2026
  5.0
  Glad they finally finished the remodel. It looks nice. Like most Food Lions, this is exactly what you'd expect from a small, neighborhood grocery store.