Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
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Needs better customer service. Kiosk never prints receipts. Food was ok. I understand when it rains to be have caution, but I like to fell in the entrance and in the women's bathroom. Bathroom floors are completely wet with no signs of warning. Would've been a law suit if my elderly mother would've fallen.
TM
Tessa Nicole McMillan
Apr 26, 2026
4.0
ETA: I am updating this review to include that the General Manager reached out to me. I wasn't really expecting much, but he was very professional and listened to my concerns. He addressed them, apologized, and didn't make any excuses at all. He did comp the meal I purchased with a card for a new meal. I appreciated that since I had thrown away the previous meal. Due to my interaction with him, I've increased my star rating. I was able to redeem the voucher, and I can only assume that he followed through on handling it at the restaurant level as well because my experience today was very good, I even got my receipt. I appreciated his time and his professionalism.
I ordered for pick up through the mobile app. They delivered the food to the car without a receipt, which is only pertinent because in order to get assistance with an order through the mobile order, you have to have a receipt. I got home and one of the burgers was really undercooked, like pink throughout. I called the store where I received the item and they wanted a receipt. I explained that I hadn't been given one, that it was a mobile order. They told me to request help through the mobile app. The mobile app tells me to go back to the store. In order to leave feedback for the store in the app, you have to have the restaurant number, which is on the receipt. I understand that mistakes happen, but it wasn't busy at all at the time of my order and, if a mistake DOES happen, the least you could do is take accountability and make it right. Please check your food before you eat it when you order from this location. Undercooked meat can make people really sick.
AW
Ann Williamson
Apr 23, 2026
3.0
Big Mac had WAY too much sauce and it was blobbed in one place so disappointed. THEN I saw one of employees stick his head out of pay window and blow his nose! So gross 😝
SS
Shania
Apr 12, 2026
2.0
Wait long was very long. And they don't have changing tables in the bathroom! I had to change my 3 month old on the booth seat with someone holding a blanket so no one could see in the middle of the dining area! Babies require privacy too! Employees were very polite but if you have children still in diapers go somewhere else unless you're comfortable changing them on the floor, it in the middle of the dining area smh.
TR
Taylor Runyons
Apr 8, 2026
2.0
Dont bother getting Ramyeon fries. They gave me the bag and it was regular fries with nothing else. I paid extra for them as well. They gave me the bag for the ramyeon fries, but no sauce, nothing.
What are the operating hours of McDonald's in Smithfield, NC?
McDonald's in Smithfield, NC is open 24 hours a day, 7 days a week, including delivery and drive-through services.
Does this McDonald's location offer delivery and curbside pickup?
Yes, this McDonald's offers delivery, same-day delivery, no-contact delivery, and curbside pickup services.
Can I order McDonald's food through a mobile app?
Yes, you can order through the McDonald's App available on the Apple App Store and Google Play Store.
What payment options are available at McDonald's Smithfield?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does the McDonald's at 1209 Brightleaf Blvd have a drive-thru service?
Yes, this location has a drive-thru that operates 24/7.
Where is McDonald's located in Smithfield?
It is located at 1209 Brightleaf Blvd, Smithfield, NC 27577, USA.
What nearby fast food options are available around McDonald's at 1209 Brightleaf Blvd?
Nearby fast food options include Papa John's North Carolina for pizza, Taco Bell for Mexican cuisine, Smithfield's Chicken 'N Bar-B-Q for barbecue, Little Caesars Pizza, Hardee's for burgers, and Jersey Mike's Subs for sandwiches.
Are there any automotive services near McDonald's in Smithfield?
Yes, nearby automotive services include American Pride Xpress Car Wash, Murphy USA and Murphy Express gas stations, Deacon Jones Cadillac dealership, and Classic Ford Sales.
Which nearby retail stores and personal care services can customers visit near McDonald's?
Nearby retail stores include Mattress Firm, Bealls, and Burkes Outlet. Personal care services such as Great Clips, Raffles, Cost Cutters, and New Generation Stylez are also close by.
How can nearby points of interest like restaurants and service providers enhance my visit to McDonald's Smithfield?
You can enjoy a variety of nearby dining options, run errands at retail stores, or get automotive and personal care services before or after your meal at McDonald's, making your visit convenient and enjoyable.
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