Brand Certified
Chick-fil-A
4.3(643 reviews)
Certified by Chick-fil-A • May 17, 2026
Business Details
2001 E Dixon Blvd Ste 38, Shelby, NC
28152, United States
Certified by Chick-fil-A • May 17, 2026
(704) 482-8150
Certified by Chick-fil-A • May 17, 2026
https://www.chick-fil-a.com/locations/nc/cleveland-mall?utm_source=yext&utm_medium=link
Certified by Chick-fil-A • May 17, 2026
About
Certified by Chick-fil-A • May 17, 2026
Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Shelby Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupAvailable
Location
Certified by Chick-fil-A • May 17, 2026
Hours
Certified by Chick-fil-A • May 17, 2026
Monday8:30 AM - 9:00 PM
Tuesday8:30 AM - 9:00 PM
Wednesday8:30 AM - 9:00 PM
Thursday8:30 AM - 9:00 PM
Friday8:30 AM - 9:00 PM
Saturday8:30 AM - 9:00 PM
SundayClosed
5/25/20268:30 AM - 9:00 PM
7/4/20268:30 AM - 9:00 PM
9/7/20268:30 AM - 9:00 PM
11/26/20268:30 AM - 9:00 PM
11/27/20268:30 AM - 9:00 PM
12/24/20268:30 AM - 9:00 PM
12/25/20268:30 AM - 9:00 PM
12/31/20268:30 AM - 9:00 PM
1/1/20278:30 AM - 9:00 PM
Reviews
4.3
643 reviews
5 stars
446
4 stars
79
3 stars
38
2 stars
16
1 star
64
- AHAngela Henderson6 days ago1.0Avoid at all cost for Drive Thru!!! My friends and I were coming through Shelby and attempted to get food at this store. We followed the signs and couldn’t believe our eyes when they were bringing food out from the back of the mall. It was the creepiest thing I’d ever seen from a restaurant. Do yourself a favor and go 3 miles down the road to a real location. Not one serving from a food court out the back door. It’s not even a real drive thru
- SMShooter McGavinMay 13, 20265.0It's an amazing place, fresh chicken.The food chicken sandwiches, everything delicious.I've never had bad meal here.I love it very, very good service is amazing.Play stays clean and stock ready to go
- SSSandraMay 7, 20263.0Good food, great service, difficult to get to unless you use the drive thru.
- NNNikkoMay 5, 20261.0Literally the worst chick fil a. Make sure if you order online you still get in line and tell them you placed an order online otherwise they won’t actually ever make it. They will let you stand there for 20 minutes without even acknowledging that you are there.
- CCColleen CaneMay 5, 20261.0Sat in the drive thru for 15 mins or more lately! Very unlike chick fil a
Frequently Asked Questions About Chick-fil-A
What time does Chick-fil-A open and close?
Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.
Does Chick-fil-A offer curbside pickup?
Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.
Can I order Chick-fil-A delivery near me?
Chick-fil-A offers delivery through the Chick-fil-A App and select delivery partners like DoorDash, Uber Eats, and Grubhub. Availability may vary by location.
How do I place a Chick-fil-A catering order?
You can place catering orders online at cfa.com/catering or through the Chick-fil-A App. Options include party trays, boxed meals, and beverages—perfect for meetings or events.
What’s on the Chick-fil-A breakfast menu?
Popular Chick-fil-A breakfast items include the Chicken Biscuit, Hash Brown Scramble Bowl, Chick-n-Minis™, and coffee. Breakfast is typically served until 10:30 AM.
Does Chick-fil-A have vegetarian or gluten-free options?
Yes. Chick-fil-A offers several options including the Market Salad, Waffle Fries®, and fruit cups. Gluten-free buns are also available upon request.
How can I find a Chick-fil-A near me?
Search “Chick-fil-A near me” on Google or use the Chick-fil-A App or website to find your closest location, check hours, and explore the menu.
Can I customize my Chick-fil-A order?
Absolutely. Use the Chick-fil-A App or website to customize sandwiches, salads, and meals to your preferences, including sauces, toppings, and sides.
Does Chick-fil-A have family meals or group options?
Yes. Chick-fil-A offers family-style meals and catering trays that are perfect for sharing at gatherings, parties, or work lunches.
Is the Chick-fil-A app worth downloading?
Yes! The Chick-fil-A App lets you order ahead, earn rewards, track past orders, and get exclusive offers. It’s the easiest way to enjoy Chick-fil-A fast and fresh.
What are the regular operating hours for Chick-fil-A in Shelby, NC?
The Shelby Chick-fil-A is open Monday through Saturday from 8:30 AM to 9:00 PM and closed on Sundays.
Does this Chick-fil-A location accept reservations?
No, this Chick-fil-A does not accept reservations.
What dining options are available at the Shelby Chick-fil-A?
You can dine in, order takeout, use the drive-thru, select curbside pickup, or get delivery at this location.
Are there special holiday hours for this Chick-fil-A?
Yes, the Shelby location is closed on Thanksgiving Day (Nov 27, 2025) and Christmas Day (Dec 25, 2025), but open from 8:30 AM to 9:00 PM on other holidays like Nov 28, Dec 24, Dec 31, and Jan 1.
Does Chick-fil-A offer catering services at this location?
Yes, catering options including party trays and boxed meals are available for events and meetings.
Can I order Chick-fil-A delivery or curbside pickup here?
Yes, delivery is available through their website and delivery partners, and curbside pickup can be selected via the Chick-fil-A App.
What popular menu items can I expect at the Shelby Chick-fil-A?
Favorites include the Chick-fil-A Chicken Sandwich, gluten-free Grilled Nuggets, Waffle Fries, salads, breakfast items like Chick-n-Minis, and cold-brewed iced coffee.
What nearby entertainment options are there around Chick-fil-A at Cleveland Mall?
You can visit several nearby cinemas such as Mall Cinemas, Amc Theater Shelby, Carmike Mall 10, and AMC CLASSIC Shelby 10 for movies and arts entertainment after your meal.
Are there any nearby shopping options near the Shelby Chick-fil-A?
Yes, the restaurant is located near Cleveland Mall and several stores including SHOE DEPT., Burkes Outlet, Sears, Kay Jewelers, and Maurices for various shopping needs.
How can nearby services like Raffles Salon or Nails First complement my visit to Chick-fil-A?
After enjoying a meal at Chick-fil-A, you can visit nearby beauty and nail salons like Raffles Salon or Nails First for grooming and relaxation, making it a convenient outing.
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