AA
Adrienne Adkins
Oct 6, 2026
PLEASE open both lanes. It defeats the entire purpose of having them both when we all dial down into one. Drive thru staff isn’t always the most welcoming. Wanted this location to be great but I feel like the service has gone down since opening the new location.
Never disappointed in any Chic Fil A til today.
Sandwiches not only didn't have the quality taste of Chic fil A, they were bad tasting. So bad we threw them both in trash, left nasty taste in mouth & had to immediately brush teeth, rinse with mouthwash. Soda, ice had melted the coke & caused to be flat, diluted.
Asked for 1 packet of sauce, didnt get instead had a pack of ketcup & maynaise.
We went through drive thru & got to eat traveling home ,otherwise would have asked for refund . Any time but nowadays cost of almost 18.00 for 2 sandwiches, a shake , & soda is expensive to throw in trash.
Wait time was long for a Chic filet resturant from order to receiving 18 mins.
Also, disappointed this Store would not do a pup cup even when offered to pay.
Positive: Staff was friendly & nice .
Based on this experience & seeing other reviews now so, doesnt appear to be an unsual occurance, we will not go back to the Chic Fil A in Selma NC, nor recommend to others.
Never been to a chick fil a with such a slow drive thru. 1st time I thought maybe they were working on kinks bc newly opened but visited again no change
Last Thursday, my family pulled up at 8:25 PM to grab a quick bite to eat. We walked inside, and after approaching the counter to order, we were told, "At this time, we’re only taking takeout orders." The dining room was scheduled to be open until 9:00 PM, and there were still at least 4 to 5 tables of people eating. At that point, we were tired, hungry, and felt we had no choice but to say okay.
As we were ordering our food, another couple walked in and sat down at a table (which I continued to watch, given the news we had just received). By the time we got out to our car to eat dinner, the staff was already bringing their mobile order out to their table to eat. Mind you, I have two young children, and eating in the car is not ideal—nor is eating cold food.
While eating our dinner in the car, I watched at least 4 to 5 more families come in to order food, followed by an entire bus full of volleyball players. The restaurant was clearly going to remain open long past the time we would have finished eating. We were completely aware of the time and had planned to eat quickly to be considerate of everyone’s schedule. For comparison, I’ve walked into a Chick-fil-A in Raleigh 5 minutes until 9:00 and they simply asked me to please eat quickly because they were about to close the inside. I told them no problem and even offered to clean my own table.
So, if the dining room is open until 9:00 like it says, they need to let everyone eat inside until then. If it actually closes at 8:30, they need to update their information. I’ve never been turned away from an establishment 35 minutes before closing. As someone who spends plenty of money at Chick-fil-A, I am very disappointed in how this was handled.
BB
BlazingBroc
Sep 17, 2026
This location has to be the worst in terms of traffic and design. Stopped here on a road trip and it was incredibly difficult to get into, especially with cones blocking off a portion of the parking lot. Service was incredibly slow. Spent well over 20 minutes in the drive through. The drive thru lay out is also terrible as there is a mobile lane and a drive thru lane, they zipper merge into each other. The most efficient drive thrus ive been to have had seperate lanes that stay seperate all the way through. Definitely needs a design change.