Chipotle Mexican Grill

Reviews

• SR

  Shynice Raines

  Sep 29, 2026
  4.0
  I had a really good experience at the Chipotle in Sanford! The food was fresh, hot, and everything tasted really good. The staff was friendly, welcoming, and made sure my order was made exactly how I wanted it. The restaurant was clean and the service was quick too. Definitely glad we have a Chipotle in Sanford now! I’ll definitely be back. 🌯🔥
• LL

  Li Li

  Sep 26, 2026
  5.0
  Wonderful place and friendly staff. The staff in this store really spent time and made perfect quesadilla.
• PH

  Prin H.

  Sep 8, 2026
  2.0
  I visited this location today around 4pm— when I approached the front, I wasn’t greeted and waited at the front for almost ten minutes…just standing. A little confused because three cashiers were at the front and one in the dining room (mopping). I overheard one of the cashiers tell another employee there were guest up front. After waiting more, no one came to the front…so I left. I visit this location a lot and have never experienced this. I will add, most of today’s staff were new faces during my visit (so I’ll assume they’re in training).
• LL

  Lolita

  Sep 5, 2026
  1.0
  Very disappointed with our experience at this location. We ordered what we always order: two chicken burritos for the kids. The only thing we asked was to have the chicken served on the side instead of inside the burritos. We’ve ordered them this way before without any issue. At all the other locations we visit, we always ask for them to be prepared this way, and we have never been charged extra for this customization. For some reason, this location charged us for veggie burritos for the kids, even though they didn’t even include guacamole, and then charged extra for the chicken on the side. The chicken was supposed to be included in the chicken burritos in the first place. We weren’t asking for extra chicken, just for the same chicken to be served separately. On top of that, we had a code for a free burrito that wouldn’t work here, even though we’ve used the same type of offer at other locations without any problems. It was frustrating to be charged extra simply because we asked for an included ingredient to be placed on the side. Unfortunately, this experience left us very disappointed, especially since we’ve never had these issues at other locations. BTW tables were dirty.
• IH

  I H

  Sep 3, 2026
  1.0
  I’ve been here a few times now including opening day and I won’t be back. There’s only one guy in there that gives full portions without asking. And has a good attitude. Everyone else in there bangs all the spoons til they’re barely even half full and then gives me and my husband attitude when we ask for a little more. Today I got there about 30 mins past opening, every time I go in in the morning they’re rushing around and things aren’t all the way done. The steak was medium rare, red red red. I’ve never seen it like that. And the chicken was down to the bottom of the pan and very wet sitting in a lot of juice, I’m pregnant and that concerned me as I don’t want to get sick. I told the guy I’d like fresh chicken because it looks soggy and I’m pregnant so I have to be careful, he refused and said that he’d “strain out the meat, it’s only been there ten minutes”, even though it needed to be replaced anyway as there was a line behind me. I didn’t want to argue and just said okay… it really upset me, I wouldn’t have minded waiting for fresh chicken. All of the food is over salted, we couldn’t even finish our food today. Went in the trash. Every bite you take needs to be chased with water it’s insane. And the last time and today especially my stomach has felt sick very soon after consuming. Absolutely not going back. They’re rude and don’t listen to or respect the paying customer. And that new cilantro lime sauce tasted like straight acid and salt. Horrible. Chipotle has seriously gone down hill. And this location is new so there is no excuse. The only positive thing I have to say is that it is pretty clean when I go in.