Panera Bread

Reviews

• GF

  Greg Ford

  May 13, 2026
  1.0
  I’ll be at restaurant at 10:14 AM saw several clerks walking around stocking no one would take my order and there was no kiosk there to place my order so after staring at the clerks for 15 minutes, I finally just walked out. It appears there is horrible management at this location just go to McDonald’s. It’s down the street.
• JC

  Jocelyn Collins

  Apr 19, 2026
  1.0
  Sat at the menu for over 10 minutes with no update. Only two cars in the drive through and a not busy parking lot.
• MS

  Misty Shulenburger

  Mar 29, 2026
  2.0
  Drive through is HORRIBLE! There was 1 person actually working on the line. I sat for 12 minutes waiting on a cold sandwich to be put together at 145 in the afternoon.
• BE

  Bridgette Evans

  Mar 27, 2026
  1.0
  This was one of the worst drive-thru experiences I’ve had. We ordered ONE sandwich. That was all. We were told to pull to the side and ended up waiting over 30 minutes, not even in the actual line. No updates, no communication, nothing. Eventually, an employee came out to say they were out of the bread for the sandwich we ordered. That should have been communicated upfront, not after wasting our time. I finally went inside to figure out what was going on, and I was completely ignored by multiple employees, including the supervisor. I had to interrupt just to get acknowledged. When I asked for a refund after waiting that long, the supervisor was rude and dismissive, said “you either get the sandwich or a refund” with zero effort to resolve the situation or show any basic customer service. I used to work at Panera Bread, so I know what the standard should be. This location has clearly gone downhill. Poor communication, long wait times, and staff that couldn’t care less. If you want to waste your time for an average sandwich and be treated like an inconvenience, this is your place. Otherwise, go literally anywhere else.
• NM

  Nakeyma McCall

  Mar 23, 2026
  1.0
  Service is ridiculous slow I sat at the speaker for five minutes with no cars in front of me. This will be my last visit never busy but stay taking forever and a day to take and make order. I will go to Starbucks for now at least if I have to wait it is because they are busy not because service is slow and the crew seems to not know how to do their jobs.

Frequently Asked Questions About Panera Bread