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Dairy Queen Grill & Chill

3.8
(461 reviews)

Business Details

1321 Benvenue Rd, Rocky Mount, NC
27804-1804, United States
(252) 205-8261
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1321 Benvenue Rd, Rocky Mount, NC
27804-1804, United States

Hours

Monday10:30 AM - 10:30 PM
Tuesday10:30 AM - 10:30 PM
Wednesday10:30 AM - 10:30 PM
Thursday10:30 AM - 10:30 PM
Friday10:30 AM - 10:30 PM
Saturday10:30 AM - 10:30 PM
Sunday10:30 AM - 10:30 PM
11/26/202610:30 AM - 10:30 PM
12/25/202610:30 AM - 10:30 PM
4/20/202710:30 AM - 10:30 PM

Menu

1 menu · 119 items

Explore offerings from Dairy Queen Grill & Chill on 1321 Benvenue Rd in Rocky Mount, with popular children's miracle network donation, blizzard® treats, new! chicken strip party platters, and new! dq delivers blizzard meals available at this location.

Menu

119 items

Reviews

3.8
461 reviews
5 stars
227
4 stars
93
3 stars
46
2 stars
27
1 star
68
  • SK
    Scarlett King
    Jun 12, 2026
    2.0
    I placed an online order for pickup, but when I arrived the doors were locked. There was a long line of cars waiting in the drive-thru while I could see an employee sitting outside smoking and on their phone. I waited over 10 minutes before anyone even acknowledged me. When I finally received my order, it wasn’t correct. I had also ordered a box of ice cream sandwiches, but when I asked about them, the employee simply shrugged, said they didn’t have any, and walked away without offering a refund, replacement, or apology. Overall, the service was extremely disappointing and unprofessional. I will not be returning and would not recommend this location based on my experience.
  • DW
    Dexter Williams
    Jun 5, 2026
    5.0
    The best DQ around! Kenya at the counter was amazing! She was handling orders, making ice cream and taking people their food all by herself and with amazing service! They always rock here!
  • LM
    Lyndon Martin
    May 2, 2026
    1.0
    I waited in line in the drive-through for five minutes before parking and going inside and waiting for another five minutes. I ordered a large half chocolate half vanilla in a cup and I got a small chocolate cup. That did not taste very good.
  • AA
    Azura Azra
    Apr 21, 2026
    1.0
    I don’t know who the girls were that’s working that shift. I came there around 3:20 today and I ordered a caramel shake. These girls put nuts at the bottom of my shake and I’m allergic to nuts !! I had a feeling something was off based off how those girls were looking at me but I don’t know who they are at all ! I am now at the hospital behind this. My throat started closing and I couldn’t swallow.
  • CB
    Chandler Bass
    Apr 13, 2026
    1.0
    TERRIBLE CUSTOMER SERVICE YOU NEED TO FIRE ALL THE EMPLOYEES AT THIS LOCATION, THEY DONT HAVE PROPER TRAINING AND ARE RUDE STOPPED IN TODAY APRIL 13,2026 for the meal deal didn’t give me sauce had to go back in to attempt to get it waited no one came to assist me , mean while my ice cream melted in the car!!! Also I believe they are prejudice against whites a black female customer came out with twice as much ice cream in her sundae then I had gotten in mine half a scope of ice cream with a little tad of chocolate on top, Highly pissed will not be returning do better!

Brand Certified Facts from Dairy Queen Grill & Chill

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Certified July 05, 2026Yext Knowledge Graph
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