Arby's

Reviews

• CW

  Calvin Wells

  2 days ago
  1.0
  I saw a big banner in the front window that was advertising 2 of the new ham and Swiss melt sandwiches for 7 dollars. I went in and told the counter person that I had seen the banner and wanted to order two of them for 7 dollars along with 2 orders of fries and a peach cobbler roll. He proceeded to put the order into the tablet and mumbled a total so then I swiped my card. He left to do something and In a couple of minutes he came back and gave me my receipt. I looked at it a saw 2 ham and Swiss melts for 4.89 each. When he brought my food to me I asked about it and he said that he would correct it. After trying to do something about this he decided he needed help to do this so he called another person over to help. She made a few taps on the tablet as I was telling her about the price on the banner, she then asks me if I had requested the 2 for 7 dollars deal. I said not that should matter since there was a big banner in the front window but actually I did. She then asks me if I hade paid with a card. To which I answered yes. So she says that because I had paid with a card that there was nothing that could be done about it. Well I could do something about this, I could just tell my bank that this was a fraudulent charge and then you not get any of my money. How would you like that? No it’s not but a couple of dollars but it’s the principal of the thing. I for one will not be going back to this place.
• GG

  guidonthief

  Aug 5, 2026
  1.0
  Filthy, not just messy, not just falling behind, but old, baked on, never been cleaned filth. Every surface has months, if not years of hardened grime. Employees do not wash their hands between handling money, wiping their sweaty brows, and handling food. I have never seen a major chain place with this level of filth.
• MK

  Ms. Kamilah

  Jul 25, 2026
  3.0
  They had a special BOGO free curly fry deal, so I ordered the XL curly fry. It looked more like a medium, and one box had more than the other. They also weren’t cooked long enough they were very soft, and I had to put them in the oven. Overall, I was a little disappointed.
• DP

  Dennis Phillips

  Jun 24, 2026
  1.0
  Went to Arbys tonight just after 7 pm.Was greeted with a cook saying.Here goes someone else and isnt there somewhere else to eat in Rocky Mount and to top it off the manager thought it was so funny to here it from that nit so funny person.And yes there is somewhere else to eat in Rocky Mount thats exactly what we did :).Abd i wiil contact the corporate office concerning this matter.No rating for service if there were any.
• NB

  Nunya Business

  Jun 17, 2026
  2.0
  Worst Arby’s experience in my life. I got drive through and they dumped piping hot fried jalapeño stuffers on a cold pecan salad sandwich in my bag. I had to ask for a separate bag. I got home and the pecan salad sandwich was not good at all. I took one bite and threw the rest straight in the garbage. The poppers were alright but had no spice at all. I DO NOT RECOMEND THIS ARBYS! They don’t care about quality!