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McDonald's

3.4
(1,002 reviews)

Business Details

8775 US Hwy 52 (Main St), Rockwell, NC
28138, United States
(704) 279-9112
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8775 US Hwy 52 (Main St), Rockwell, NC
28138, United States

Hours

Monday5:00 AM - 11:00 PM
Tuesday5:00 AM - 11:00 PM
Wednesday5:00 AM - 11:00 PM
Thursday5:00 AM - 11:00 PM
Friday5:00 AM - 11:00 PM
Saturday5:00 AM - 11:00 PM
Sunday5:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 8775 US Hwy 52 (Main St) in Rockwell, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.4
1,002 reviews
5 stars
350
4 stars
191
3 stars
152
2 stars
95
1 star
214
  • EK
    Erik Koenig
    Aug 23, 2026
    2.0
    This location usually takes excessively long to produce an order. It is also common here to have issues with your order. Some of the staff are very rude.
  • KH
    Kelly Heffelfinger
    Aug 14, 2026
    1.0
    Not very good at serving but very good a saying wait by 3 different people. Drive thru was 15 minutes long, food was inaccurate and food was cold. And at 2pm in the afternoon. What a rush I got when the girl repeated my order and still got it wrong. I was hungry but had no tine to go back. Sorry your employees aren't good at such a simple job. I'll be sure not to come back to your McDonald's in Rockwell NC
  • JC
    J Conrad
    Jul 29, 2026
    4.0
    Nice MacDonalds. (Much potential) Decent seating. Customer service was the ole "whatever" 'tude. I mean like here's your order now get out my face 'tude.
  • XG
    Xander Gear-Paw
    Jul 26, 2026
    1.0
    This store is run by a bunch of kids. The employees where yelling at each other. Ordered a large dink they said they are out of large cups. Gave us medium. And did not seem to care that we payed for large. Another customer came that was from the drive through with a large fry halfway full and missing the other large fry
  • AR
    Andrea Raino
    Jul 14, 2026
    1.0
    Yesterday, after dropping my daughter off at work, I stopped at this McDonald’s to grab dinner for my other kids since we were still about 40 minutes from home. It was a little after 5:00 p.m., and we were all hungry. My order was small: one Happy Meal, one Biggie Bag, an extra burger, and a drink for myself. After waiting in the curbside pickup spot for over 10 minutes, I decided to go inside just to ask if my order was ready. I politely said, “Hey ma’am, the order for curbside spot #3—has it come out yet?” Her response completely caught me off guard: “You’ll get your order when I get to it.” I was honestly shocked. I told her that’s not how customer service should work, and if she was overwhelmed with three curbside orders and a few cars in the drive-thru, she should ask for help. She told me she was the only one doing everyone’s job, even though there were several other employees working in the restaurant. After that, she became extremely upset. She started yelling at me, telling me not to talk to her. I simply asked if she could please finish my order. Instead, she threw her headset down, said she wasn’t making my order anymore, and walked out of the building. When she came back inside, she continued yelling and even threatened to call her mom to come up there and “beat my ass.” At that point, I couldn’t believe what I was hearing. I felt bad for the other customers who had to witness the entire situation, especially the customer she tried to involve. It was completely unprofessional, disrespectful, and unnecessary. I could have pulled out my phone and recorded the whole thing, but that’s not where my mind goes when someone is acting like that. In the end, it took over 20 minutes to receive a very small order. To make matters worse, the curbside sign says if your wait is longer than five minutes you’re guaranteed a free item. Apparently that’s not actually guaranteed, because when I asked about it, the manager just laughed. As soon as I got home, I contacted McDonald’s corporate and reported my experience. In all my years of eating at McDonald’s, I’ve never been treated this way by an employee, and I hope I never experience it again. If customers are waiting 20+ minutes for a simple curbside order, it’s hard to call it “fast food” anymore. 🤷‍♀️

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Rockwell, NC?

McDonald's in Rockwell, NC is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru available at this McDonald's location?

The drive-thru is open daily from 5:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

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