Saigon Kitchen was created from a simple but powerful idea — to share Authentic Vietnamese Home Cooked meals with our community.
For us, food has always been more than a business — it’s family, memory, and tradition. Growing up in Vietnamese households, we learned that every great meal begins with care, patience, and love. From slow-simmered pho broth to caramelized clay pot dishes, these are the flavors that remind us of home.
With over twenty years in the restaurant industry, we dreamed of bringing those same comforting dishes to North Carolina — a place where everyone could experience the warmth and soul of Vietnamese home cooking.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.