Our Japanese restaurant in Raleigh was opened by Peck C. and Ke W. in January of 2020. Family-run, it reflects our shared passion for thoughtful cooking and genuine hospitality. We prepare our broth daily, braise our chashu in house, and take pride in every bowl that leaves the kitchen. Each dish is crafted with fresh, premium ingredients and served by a team that values attentive, welcoming service. Our goal is simple: to provide an exceptional meal and a dining experience that keeps guests coming back. We would love to welcome you to Miso soon. Ramen makes miso happy!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.