CS
Cadarius Smallwood
Aug 10, 2026
Two stars is generous, and I say that as someone who wanted to love this place.
I pulled up to a completely empty drive-thru. A voice came through the speaker so muffled I assumed it was the greeting, so I started ordering — only for the same voice to return, slightly less muffled, with what I'm fairly confident was "be with you in just a minute." Fair enough. A minute later a different person took my order for real.
First window: nobody. Second window: nobody. No cars ahead of me, none behind me. I sat there long enough to pull up this very Google page, where eight of the first ten reviews were under two stars. That is a rough thing to learn while trapped between two windows.
Five minutes in, a gentleman appeared, took my payment, vanished, and came back with the food. I counted the items, drove home, and reached in for that first handful of fries — two were warm, three were cold and crunchy, like a retired batch got folded in as a courtesy. Burger was cold on the first bite.
So I called. He answered with a flat "hello." I asked for the manager. He said "yeah." Then he went quiet like he was walking off to find him — and came back fifteen seconds later as the exact same guy, now asking how he could help. I paused. He was playing on the phone. Sir, I heard you the whole time.
Mid-complaint he cut in to say I was breaking up. So I did what every human on earth does when a call gets choppy: I slid my chair two feet to the right, as if the cell tower cared about my seating arrangement. I knew it was ridiculous while I was doing it. It's just the only move we have. Didn't work. He asked me to call back, so I did — and he hung up in my ear. Then he called me, and suddenly I was crystal clear.
I opened with, "I'm not sure if y'all make your orders fresh at night, but—" and he cut me off to insist yes, absolutely, everything is made fresh to order on the night shift. Great. Because mine landed somewhere north of room temperature and a long, long way south of fresh out the grease. He apologized, sincerely and more than once, and I'll give him that.
Here's the thing: this location is brand new, sits right off 540, and is minutes from my house. I was rooting for it. I didn't ask for a refund and I turned down free food. The whole exchange was genuinely funny — and genuinely frustrating, because I rushed here before a shift hoping for one good meal and got a cold one instead. What I wanted was a late-night spot I could count on, and right now this isn't it. Two stars this early isn't bad luck, it's a pattern, and patterns get set at the top. Fix it now, while the reputation is still worth saving.
Disclaimer: I jazzed this up for a good read, but every bit of it 100% happened tonight, 8/10/26.