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Jimmy John's Sandwiches
Brand Certified

Jimmy John's

3.6
(422 reviews)
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Business Details

8005 Brier Creek Pkwy, Raleigh, NC
27617, United States
(919) 806-5616
https://locations.jimmyjohns.com/nc/raleigh/sandwiches-1027.html
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About

Sandwich Restaurant
Sandwiches made with hand-sliced meats, fresh veggies and bread that's never more than 4 hours old. Freaky Fast® makes it Freaky Fresh.® Order online for delivery or pick up.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires reservationsNot available

Location

Jimmy John's
8005 Brier Creek Pkwy, Raleigh, NC
27617, United States

Hours

Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday10:00 AM - 10:00 PM

Menu

1 menu · 187 items

Explore offerings from Jimmy John's on 8005 Brier Creek Pkwy in Raleigh, with popular $5.99 sandwich deal, what’s new, toasted sandwiches, and wraps available at this location.

Menu

187 items

Reviews

3.6
422 reviews
5 stars
195
4 stars
72
3 stars
30
2 stars
31
1 star
94
  • HK
    Hyemee Kris Kim
    Sep 2, 2026
    1.0
    What do you think is the purpose of ordering online? I’ve placed online orders at this location multiple times, always at least 20 minutes before arriving. And every single time, I walk into an EMPTY store, the pickup stand is EMPTY, and when I tell the employee I have a mobile order, I’m told, "We’re making it right now.” Then what was the point of ordering ahead? If I wanted my sandwich fresh and warm, I would’ve just ordered it when I arrived. I’m placing an order ahead of time so that I can walk in, grab it, and leave. Instead, I’m consistently waiting for another 5 to10 minutes for a sandwich that should have already been made. Yesterday's visit was made even worse by the employee’s attitude. From the moment I walked in to the moment I left, the interaction was unpleasant. The black employee with a gold chain told me they were “making it right now,” then practically smacked my sandwich onto the pickup table with no bag or napkin, despite me asking for one. And after all that, the sandwich wasn’t even good. Please get it together. If an online order is placed 20+ minutes in advance and the store isn’t busy, make the sandwich when the order comes in. That is literally the whole point of ordering ahead. We’re ordering for pickup because we want to pick it up and leave, not walk into an empty restaurant and wait another 10 minutes for you to start making it.
  • DC
    Debra Coleman
    Sep 2, 2026
    5.0
    They need to stop playing around and do their job better. They're good on greeting people at the door getting the orders done that. They're going a little too fast, it's some of the sandwich they were making was really slobby. And then playing around why other people were sitting and eating!
  • AL
    Aiman Labiba
    Aug 30, 2026
    2.0
    One of the slowest Jimmy John’s I’ve ever been to. Took 15-20mins from when I placed the order to when they got our sandwiches to us. What happened to freaky fast service?
  • DS
    Debra Coleman (Sunshine)
    Aug 25, 2026
    3.0
    Thay played around to much, and talking so loud, that nobody wanted to stay and set down and eat.
  • AA
    AD
    Aug 10, 2026
    2.0
    Jimmy John’s used to be fast and consistently good. Unfortunately, both seem to have gone downhill. I stopped at this location and waited about 15 minutes for my order while one employee made sandwiches and another transferred some type of liquid from one five gallon pail to another. I’m not even sure what that was about. When I finally got my food, one of the wrappers had tuna residue on it. Thankfully, I had ordered tuna, but that still isn’t something you want to see on the outside of your sandwich wrapper. No bag, no napkins, and no receipt either. What made the experience even more frustrating was that I specifically asked for a receipt when I ordered and was told it would come out with the sandwiches. It didn’t. Then, immediately after paying, I was prompted for a tip. I left $2, only to wait 15 minutes and receive my food without so much as a smile or basic customer service. The biggest disappointment, though, was the food itself. My first bite was underwhelming. The bread was stale and hard, and the meat lacked flavor and freshness. It tasted like some of the ingredients had been sitting around longer than they should have. Jimmy John’s built its reputation on being “freaky fast” and serving a solid sandwich. This visit was neither fast nor good. Bottom line: Jimmy John’s is falling off, and this location did nothing to change that impression.
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