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Dunkin' Zero
Brand Certified

Dunkin'

3.9
(861 reviews)

Business Details

8401 Capital Blvd, Raleigh, NC
27616, United States
(919) 521-4960
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Raleigh, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8401 Capital Blvd, Raleigh, NC
27616, United States

Hours

Monday5:00 AM - 8:00 PM
Tuesday5:00 AM - 8:00 PM
Wednesday5:00 AM - 8:00 PM
Thursday5:00 AM - 8:00 PM
Friday5:00 AM - 8:00 PM
Saturday5:00 AM - 8:00 PM
Sunday6:00 AM - 8:00 PM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 8401 Capital Blvd in Raleigh, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.9
861 reviews
5 stars
411
4 stars
189
3 stars
104
2 stars
53
1 star
104
  • KL
    Kate Lessy
    Oct 5, 2026
    1.0
    Went there today, it took 20 minutes to get one drink! I would have left as the 5 cars did behind us but I was boxed in. They had gotten the order in front of us wrong and hadn’t even made our drink when we got to tbe window. There were numerous people inside, have zero clue what they were doing. Then they asked for a tip. Worst service and the Employees didn’t care one bit.
  • MR
    Mariah Rose
    Sep 28, 2026
    1.0
    I don’t normally leave reviews, but I’m genuinely upset about this experience. I’ve been coming to this Dunkin for five years, and I’ve never had service this bad. The drive-through was empty when I arrived. I told the cashier I was about to submit and pay for my mobile order so I could give her my name. She told me I had to go to the back of the line. What line? There was no one behind me. Rather than argue, I ordered at the drive-through and paid more because I couldn’t use my app discount. I still tried to be pleasant at the window. I said hello and thanked her when she handed me my drinks, and she didn’t respond. Then she told me to pull forward because my two breakfast sandwiches weren’t ready. I waited 15 minutes before going inside with my receipt because my lunch break was almost over and I had an important meeting afterward. I stood there waiting to ask about my order, but no one acknowledged me. It took about 10 more minutes before an employee finally brought the food out. After all that, the order was still wrong. I specifically asked for yellow cheese on one sandwich, and that request wasn’t followed. The coffee flavor tasted off, too. I paid more than I should have, spent most of my lunch break waiting, and didn’t even get the order I asked for. This is especially disappointing because the staff at this location used to be welcoming and the service used to be fast. Today, I felt dismissed from the moment I arrived. I’d rather drive farther or get coffee somewhere else than spend my lunch break having this experience again. I hope management takes this seriously!
  • SC
    Shallon Collins
    Sep 26, 2026
    1.0
    Placed an order online. Hours say open at 5. Been sitting for 15 minutes and the lady inside is avoiding contact. No response. It's 5:40. I am confused.
  • TW
    Tony white
    Sep 23, 2026
    1.0
    Particular today 8:40 AM the lady on the window has a terrible morning face very unhelpful and very unfriendly. This has to change.
  • WL
    William lloyd
    Sep 21, 2026
    1.0
    Dont go to this Dunkin, I have lived by this store for 3years and it used to be fine. I literally order the same thing almost daily. For the past few months it has gone down hill. I always get an iced latte and literally every other order they forget to put the expresso in the drink. Just milk ice and Carmel is what I get. 10 times this has happened. I go in and the remake it and finally its right. This last time they dont even remake it just stick it under the cold brew and put a splash in. Then ask if its OK. Dunkin as a whole has just gone down hill. Prices go up, service and quality go down. Stay far away!!! Go to Starbucks. The worst part is no one cares, you can tell by the lack of responses from anyone at dunkin to the conditions, service, complaints.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' at 8401 Capital Blvd in Raleigh, NC?

Dunkin' is open Monday to Friday from 5:30 AM to 8:00 PM, and on Saturday and Sunday from 6:00 AM to 8:00 PM.

Does this Dunkin' location offer drive-thru service?

Yes, this Dunkin' has a drive-thru available for quick and convenient service.

Brand Certified Facts from Dunkin'

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Certified October 11, 2026Yext Knowledge Graph
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