El Potrillo Mexican Restaurant was established in Moyock on October 11th, 2006 by a couple of guys with a dream and a passion for excellent Mexican food. Since then, we have grown with the community and are thrilled to announce our newest addition in Grandy! We've been thrilled at our success, at your support, and to call Currituck County home--we wouldn't have it any other way. More than anything, we are grateful for you, our guests, who have made all of the hard work more than worthwhile!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.