Sonic Drive-In

Reviews

• WC

  Will Churchill

  Sep 10, 2026
  1.0
  A company valued at 5 billion giving people stale hot dog buns. Thanks
• TR

  Trey Ramsay

  Sep 7, 2026
  5.0
  Best burger from Sonic I've had in weeks and at the end of a long holiday weekend. Hats off to you Mr Cook. Thanks for dinner.
• SP

  Straight. Facts. Period.

  Aug 19, 2026
  1.0
  AVOID THIS SONIC LOCATION! Extremely disappointing and unacceptable experience at this SONIC location. I ordered a cheeseburger meal and specifically asked if my food could be prepared fresh. The burger I received was clearly not fresh, had black, burnt-looking particles on the meat and bun, was missing the lettuce, tomato, and cheese I ordered, and contained only ketchup and mayonnaise. My cherry limeade was also approximately an inch and a half below the expected fill level. When I requested a refund, the female employee who brought my order was extremely rude and argumentative. While I was waiting for my refund and receipt, she yelled at me, "If you want your money or you have a problem, go call a lawyer!" She then continued engaging with me after I asked to speak with a manager. The manager, Ben, witnessed this behavior and made little to no effort to de-escalate the situation or instruct his employee to stop engaging with me. What was particularly disturbing was how seemingly eager and willing this employee was to engage with me in a full-blown war of words and continue being combative, even with her manager standing right there. When I asked Ben for the employee's name because I intended to file a formal complaint about her conduct, he REFUSED to give me her name and would only provide his own. He literally refused to identify the employee whose behavior I was reporting. The employee continued making hostile remarks even after the manager became involved, and as I was leaving, she appeared to deliberately cross paths with me again, resulting in another verbal confrontation. This was far beyond a bad meal. It was an unacceptable display of employee misconduct compounded by extremely poor management. Customers should not be yelled at, antagonized, or told to "call a lawyer" simply for requesting a refund when their order is prepared incorrectly. I have filed a formal complaint with the appropriate higher-level SONIC authority and am requesting a full investigation into both the employee's conduct and the manager's failure to properly handle the situation. After refusing to let them ignore my complaint, on 8/25/26, I FINALLY received a call from the GM, and what a GM this was. The call lasted approximately 10 seconds. Her tone lacked empathy, she did not ask about what happened, discuss my concerns, or offer any resolution, including replacing the meal. You've lost yet another customer for life.
• AH

  Ari & Kaarina Heikkinen

  Aug 17, 2026
  5.0
  We love their mini shakes and with fries it's a meal 😁😋
• AD

  Ashleigh detweiler

  Aug 13, 2026
  5.0
  I always do an online order, then go to pick it up. It's super easy and convenient