Sonic Drive-In

Reviews

• LM

  Langdon Morris

  3 days ago
  1.0
  I came by two weeks ago and sat at the drive through for a few minutes. They were serving those who had pulled into the parking spots, so I called to see if their drive through was working because noone was responding. They told me that they were closed for the next hour, in the middle of the day!? I came back through again today and sat at the drive through with 2 other cars. I finally called after about 5 minutes of noone being served. She told me that they only do 3 orders at a time and will only answer drive through after those orders had been served! Over 50,000 people live in Mooresville, this is not the place to have a "fast food" restaurant short staffed and barely running. Hire staff. Do some fundraisers, events, promotions and deals to get people back through, or shut down. But dont make us sit here for over 11 minutes (how long I've currently been waiting) for a single drink.
• DL

  David Lujan

  Aug 11, 2026
  1.0
  This place needs a completely new staff and has needed it for awhile these people have no care for the customer and take there time with no care for any urgency at all rude and lazy constantly telling you to ues the drive thru only while no one is here and and when it does get busy they push you to the side or forget about you completely unless you drive around again there has been multiple occasions where I've waited 40 minutes for one item or a drink there should be no reason they should be taking that long especially when no one is there this place either needs to be under new management or shut down
• CR

  chloe richardson

  Aug 4, 2026
  1.0
  Didnt appreciate getting hung up on when I called to get extra sauce after she said they dont have any. Pretty rude..
• SA

  Sylvia Alexander

  Jul 24, 2026
  2.0
  I decided to try Sonic’s footlong coney dog special through DoorDash, taking advantage of their buy one get one free deal. I added mustard, ketchup, and relish to my order. However, the food was a complete letdown. The meat was undercooked, and the tater tots, mozzarella cheese sticks, and strawberry cheesecake shake were all subpar. I’ve been to Sonic’s drive-in before, and the food wasn’t great either, so I thought I’d give them another chance. But this time, it was a complete disappointment. I’ll never order from Sonic again!
• IM

  Ian McNiff

  Jul 2, 2026
  1.0
  I just can't with this place. At all. Today pulled up and was told "we're not taking any orders right now." AT LUNCH!!! About every 6 months I forget and try again. Maybe I’m the dumb one here. I’ve never wanted a place to improve so badly as this place. I love Sonic. In the Greater Jackson, MS area (where I’m from) you couldn’t go a mile without a Sonic Drive-On and they are all fantastic!!! I've been here at least 5 times and only eaten here once. I've been flat out ignored until I left twice, paid for drinks and waited over a half hour to get the wrong order and then ignored once, and now told they aren't taking orders. The one time I was fortunate enough to win the “who are we going to help today” lottery the food and drinks were great! Whoever owns this place (looking at you KBP Brands) must be absolutely oblivious to what's happening or wildly incompetent. Do better. Sometimes it is actually about your customers. People are dunking on Sonic when it’s actually the owner and not Sonic at all.