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Duke's Grill

4.6
(812 reviews)

Business Details

1114 Concord Ave, Monroe, NC
28110, United States
(704) 283-4960
https://dukes-grill.com

About

American Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Duke's Grill
1114 Concord Ave, Monroe, NC
28110, United States

Hours

MondayClosed
Tuesday10:30 AM - 8:00 PM
Wednesday10:30 AM - 8:00 PM
Thursday10:30 AM - 8:00 PM
Friday10:30 AM - 8:00 PM
Saturday10:30 AM - 8:00 PM
SundayClosed

Menu

1 menu · 87 items

Explore offerings from Duke's Grill on 1114 Concord Ave in Monroe, with popular breakfast, lunch, dinner, and drinks available at this location.

Full Menu

87 items

Reviews

4.6
812 reviews
5 stars
639
4 stars
93
3 stars
22
2 stars
16
1 star
42
  • QM
    Quint Marini
    4 days ago
    5.0
    Ordered on the app for the first time, had a little trouble going through the process but figured it out. Food was ready when I arrived, made the milk shake right when I picked up my order. Favorite place. Great burgers
  • AC
    Aaron Carter
    4 days ago
    5.0
    Food was fantastic the single patty burger was huge I want to eat here every time I go for a burger.
  • MW
    Morgan Walker
    Sep 28, 2026
    5.0
    Everything is great. Lor the hotdogs and onion rings. Lovely staff
  • AG
    Andrea Garcia
    Sep 13, 2026
    5.0
    Yesterday was my first time there, and I absolutely loved it! 😍 I ordered a single burger, and it was perfect!!! 🍔 Everything was delicious, the place was very clean, and the staff was super friendly and accommodating. I’ll definitely be back! ❤️
  • PE
    Personal Email
    Aug 25, 2026
    1.0
    ⭐ 1/5 — Very Disappointing Customer Service I’m extremely disappointed with my experience at Duke’s Grill. I ordered a sandwich and specifically asked for NO tomatoes, but my sandwich was made with tomatoes anyway. I called the restaurant to explain the mistake and asked if they could correct the order. I explained that I had taken an Uber there and did not have transportation to come all the way back just because my order was made incorrectly. Instead of trying to find any reasonable way to accommodate me, I was told that the only way they would remake my sandwich was if I came back to the restaurant. What made the situation even worse was the customer service. I spoke with a manager as well as another employee, and during the conversation the employee hung up on me. That is completely unprofessional. Mistakes happen, and I understand that. My issue is how the mistake was handled. When a customer clearly gives an instruction, the restaurant gets the order wrong, and the customer has already paid for transportation to get the food, there should be some effort to make the situation right. Instead, I was left with food that wasn’t made the way I ordered it and no reasonable solution. Very poor customer service and a disappointing way to handle a simple mistake.

Brand Certified Facts from Duke's Grill

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Certified October 04, 2026Yext Knowledge Graph
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