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Baskin-Robbins

3.4
(108 reviews)

About

Ice Cream ShopDessert ShopCake MakerBaskin-Robbins
Visit your local Baskin-Robbins at 7001 Matthews Mint Hill Rd, Mint Hill, NC — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Baskin-Robbins
7001 Matthews Mint Hill Rd, Mint Hill, NC
28227, United States

Hours

Monday5:00 AM - 8:00 PM
Tuesday5:00 AM - 8:00 PM
Wednesday5:00 AM - 8:00 PM
Thursday5:00 AM - 8:00 PM
Friday5:00 AM - 8:00 PM
Saturday6:00 AM - 8:00 PM
Sunday6:00 AM - 8:00 PM

Menu

1 menu · 201 items

Explore offerings from Baskin-Robbins on 7001 Matthews Mint Hill Rd in Mint Hill, with popular flavors, mix & match 3 for $15, scoops, and custom cakes & pies available at this location.

Baskin-Robbins Menu

201 items

Reviews

3.4
108 reviews
5 stars
46
4 stars
14
3 stars
10
2 stars
8
1 star
30
  • F1
    FloridaGirl 126
    Aug 24, 2026
    1.0
    I can’t believe you could mess up ice cream, but this place made that possible. First of all, I don’t live here so I do not frequent this location. I walk in, straight to the ice cream since that’s what I came here for, no one else in line, and I start looking at the options. There are a few flavors clearly mislabeled. Chocolate looking ice cream with a “beach day” label, etc. Beach day is supposed to be vanilla based. Anyway, I decided on my choice and happily looked in the direction of the two girls working there. I stare at them. They continue talking to each other. One was cleaning. The other was just standing there. I saunter towards them. Nary a look, glance, a “Welcome! How can I help you?” from them. Nothing. I see a terminal to place my order. I do that. I sit and wait. I fiddle around on my phone for a bit. Remember, no one else is in line. No one in the drive through line either. No one else is present. After roughly 20 minutes of being in this establishment, I said to my boyfriend “I do not know what to do” and he gently got up and walked to the front. He firmly stated to the nearest worker, “Hi! I’m here for the order for Julie.” And another worker suddenly showed up. All three of them had a “Oh sh💩” look on their faces, like they were in trouble. It’s so crazy to me, to walk into a place of business, attempt to purchase one of their products, and be treated like they are annoyed and confused that I’m there. Also, they gave me the tiniest scoop of ice cream in this massive waffle cone. It looked ridiculous. I know I ordered one scoop, but there’s always a little more given to fill up the cone. Also, the waffle cone was stale. It’s probably been there since January (it’s August). No eye contact whatsoever during this entire process. I don’t need to make friends whenever I go get a donut or ice cream, but I expect the tiniest sliver of common decency. Especially when your job is serving food. This place needs to do better.
  • JW
    Jeremiah Wadley
    Aug 10, 2026
    1.0
    No ice cream
  • PG
    Paul Gary
    Jul 29, 2026
    5.0
    Great experience. The clerk was great. Very helpful and fast. Great product.
  • HC
    Heather Cummings
    Jun 20, 2026
    1.0
    Didn't have anything in the order we placed on the BR website. No banana split, no cookies and cream ice cream, no waffle cone. Nothing. Wouldn't give us a refund. "Couldn't" reach their manager or franchise owner. Only offered a gift card. Why would we want a gift card if you can't even keep one of the most popular ice cream flavors and basic items in stock?
  • KD
    Kaelyn Deaton
    Jun 14, 2026
    1.0
    Front door was locked at 6 pm and the guy in the drive thru was doped up. Asked us to remind him of our order three different times - it was a chocolate shake and a mint shake - and when we finally got our order ten minutes later they were not only wrong but also 90 percent milk.

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.

Brand Certified Facts from Baskin-Robbins

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