Location.com logo
Acai Bowl/smoothie bowl with NUTELLA®, fresh fruit and granola and chia seeds
Brand Certified

Tropical Smoothie Cafe

3.7
(291 reviews)
Get DirectionsOrderDeliveryMenuWebsite

Business Details

2309 Matthews Township, Matthews, NC
28105, United States
(704) 841-1000
https://locations.tropicalsmoothiecafe.com/nc/matthews/2309-matthews-township
GoogleFacebookInstagramTwitter

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® in Matthews makes eating easy breezy with refreshing, made-to-order smoothies, wraps, flatbreads, 'dillas and bowls. From popular picks like the Island Green® smoothie and Acai Bowls, protein packed options like the Peanut Paradise™ smoothie or PB Protein Crunch Bowl, to limited-time seasonal optionslike Toasted Snack Rolls and the Watermelon Mojito® Smoothie. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in your day – perfect for breakfast, lunch or dinner. Eat some good!™ *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
2309 Matthews Township, Matthews, NC
28105, United States

Hours

Monday7:00 AM - 9:00 PM
Tuesday7:00 AM - 9:00 PM
Wednesday7:00 AM - 9:00 PM
Thursday7:00 AM - 9:00 PM
Friday7:00 AM - 9:00 PM
Saturday8:00 AM - 9:00 PM
Sunday8:00 AM - 9:00 PM
7/4/20268:00 AM - 9:00 PM

Menu

1 menu · 88 items

Explore offerings from Tropical Smoothie Cafe on 2309 Matthews Township in Matthews, with popular featured products, toasted snack rolls, digital exclusives, and breakfast available at this location.

Menu

88 items

Reviews

3.7
291 reviews
5 stars
164
4 stars
26
3 stars
19
2 stars
16
1 star
66
  • RM
    Ryan McIntyre
    Jun 27, 2026
    1.0
    It is 8:17 and the door says you all open at 8:00. I have a DoorDash order and nobody is here to make it or let me in. This is ridiculous!
  • GU
    Gavin Ulrich
    May 8, 2026
    5.0
    Great service and the smoothies and food is so gas!!
  • AF
    Abby Flores
    Apr 21, 2026
    1.0
    The posted business hours say closing is at 9:00 PM, but that hasn’t been my experience. My mom and I arrived around 8:40 PM and found the doors already locked. While outside, I could hear an employee expressing frustration about customers arriving late before walking away from the front. Another staff member then came out and told us they close at 8:40 PM. This was confusing, especially since online ordering was still available until 8:45 PM. Clear and consistent communication of hours would really improve the customer experience. I also took a photo with timestamp but google doesn’t give me an option to post the photo.
  • MH
    Mrs Hope
    Apr 21, 2026
    5.0
    Always welcoming when I come in. Staff says good morning/afternoon. I never have to wait long and everything is made fresh. No fruit syrups. All real ingredients. The staff enjoy their job and have great customer service. Come and enjoy any time of the day.
  • SF
    Samantha Finley
    Apr 6, 2026
    1.0
    I would give zero stars if I could, but unfortunately, in order to leave a review and to share my experience, I have to put at least one star. I had an extremely disappointing and humiliating experience at Tropical Smoothie that I feel others should be aware of. I placed an order, picked up my food, and then went to use the restroom. When I came out, the cashier (Indian girl) loudly confronted me in front of other customers, saying, “Excuse me, did you purchase anything? You cannot use our bathroom unless you purchased something.” This was incredibly embarrassing, especially considering I had just ordered from there. Being called out publicly like that—while other customers were ordering and watching—was completely disrespectful and unprofessional. I am a business woman in the area and have frequented this location before, but after this experience, I will never return. You should never treat your customers this way. I understand having a sign posted and not wanting people who are not purchasing items to use the restroom, but to have your staff trained to yell at customers to confirm this is ridiculous. I’ve never seen such poor management and poor training. You need to train your staff better and hold a meeting to ensure this does not happen again, because this is completely unacceptable. What made it worse was the explanation: the cashier (Indian girl) said her boss requires staff to verify that anyone using the restroom has made a purchase, or they could get in trouble. Even if that is store policy, there is a respectful and discreet way to handle it. Yelling at a paying customer in front of others is absolutely not acceptable. I left feeling embarrassed, humiliated, and so uncomfortable that I ended up throwing away the food I had just bought because I didn’t even want to sit there and eat anymore. This was one of the worst customer service experiences I’ve ever had. I strongly encourage others to think twice about supporting a place that treats customers this way. No one should be made to feel this disrespected - especially after already paying for their food. Do better.
Read more reviews on Google

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe in Matthews accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the operating hours for dine-in at Tropical Smoothie Cafe?

The cafe is open for dine-in from 7:00 AM to 9:00 PM Monday to Friday, 8:00 AM to 9:00 PM on Saturday, and 10:00 AM to 8:00 PM on Sunday.

Brand Certified Facts from Tropical Smoothie Cafe

This information is certified by Tropical Smoothie Cafe and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
Bing
Facebook
Google
Apple
Yelp Knowledge
+100
Others