Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
So many bad experiences here. McDonald's doesn't care - that's why they auto respond to fill out a customer form. It's a franchise and they pass all the responsibilities off - even if it's the management thats clearly the problem.
JJ
Janice Jadlocki
May 5, 2026
5.0
Awesome folks working the drive-thru! Pleasant, courteous and fast.
ST
Sor Then
Apr 30, 2026
1.0
I am absolutely furious. I know that some McDonald's locations are terrible, but even so, they usually manage to do their job right. Today, April 29th, I stopped by this particular McDonald's to buy lunch for my child. At the drive-thru, I ordered a Kids' Meal with Chicken McNuggets. I paid and then drove over to the nearby shopping center park. When I opened the box, I found only a single McNugget—which had already been bitten into—along with a packet of Spicy sauce that had spilled all over everything; the fries were missing entirely, and the apple slices packet had already been opened. They handed me garbage. I was absolutely livid when I went back to complain. Most of the employees there were Latino—and mind you, I am Latina myself. But when I voiced my complaint, they started laughing right in my face; one employee even asked me in Spanish, "Are you sure you didn't just eat it yourself?" That was a complete lack of respect toward me. I was truly outraged; how is it even possible for employees like that to exist? It was a joke in extremely poor taste. The manager did bring me a fresh replacement meal, but the attitude and mockery I received from that woman were simply unbelievable. I hope someone reads this and takes serious action. For my part, I intend to file a formal complaint directly with the corporate office—because how on earth can they get away with serving people garbage like that?
AB
Alexis Bridges
Apr 29, 2026
1.0
I doordashed McDonald’s a little over an hour ago; as I’ve been sipping on my tea I noticed something floating in the bottom of it.. Not to mention my burger was wrong. This was the “good” McDonald’s but I don’t think there are any good ones anymore.
CH
Christopher Hough
Apr 23, 2026
4.0
It's hit or miss with the drive-thru staff, sometimes they are friendly, other times cold, short and impatient. Sometimes they are fast in getting your order other times very slow.
What are the operating hours of McDonald's in Matthews, NC?
McDonald's in Matthews, NC is open daily from 5:00 AM to 4:00 AM the next day.
Is delivery available at McDonald's Matthews location?
Yes, delivery is available 24/7 every day at this McDonald's location.
Does McDonald's Matthews offer drive-thru service?
Yes, the drive-thru is open daily from 5:00 AM until 4:00 AM the next day.
What payment options are accepted at McDonald's Matthews?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What menu options can I find at the McDonald's Matthews location?
You can view the full menu, including breakfast and coffee options, on their official website.
Does McDonald's Matthews have a mobile app for ordering?
Yes, you can order via the McDonald's App available on both Apple App Store and Google Play Store.
What services does McDonald's Matthews provide for pickup and delivery?
They offer curbside pickup, same-day delivery, no-contact delivery, and regular delivery services.
Are there any nearby medical facilities if I need health services near McDonald's Matthews?
Yes, nearby health facilities include Novant Health Occupational Medicine - Matthews, Michael J. Wiewiorsi, PA-C, and Dr. Jerona A Lewis, MD.
What entertainment or shopping options are near McDonald's Matthews?
Nearby places for shopping and entertainment include Windsor Square Shopping Center, Plato's Closet, and Ross Dress for Less.
Are there other dining options nearby McDonald's Matthews?
Yes, you can find Mexican, Chinese, Greek, and American restaurants nearby such as Monterrey Restaurante Mexicano, Chen-Fu Chinese Fast Food, and Applebee’s Grill + Bar.
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