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McDonald's

3.5
(1,923 reviews)

Business Details

(910) 893-5049
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
102 W Cornelius Harnett Blvd, Lillington, NC
27546, United States

Hours

Monday6:00 AM - 11:00 PM
Tuesday6:00 AM - 11:00 PM
Wednesday6:00 AM - 11:00 PM
Thursday6:00 AM - 11:00 PM
Friday5:00 AM - 1:00 AM
Saturday5:00 AM - 1:00 AM
Sunday6:00 AM - 11:00 PM

Menu

1 menu · 83 items

Explore offerings from McDonald's on 102 W Cornelius Harnett Blvd in Lillington, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.5
1,923 reviews
5 stars
686
4 stars
402
3 stars
338
2 stars
147
1 star
350
  • UM
    Ursula Mitchell
    6 days ago
    1.0
    I just got my daughter a Quarter Hamburger meal and waited for the order at window 3 for 10 mins only for her burger to still moo when she bit into it. I have been trying to call to inform a staff or manager working but the number they have says it's not in service.
  • VV
    vince6979
    Sep 25, 2026
    1.0
    I waited 10 days before I left this review waiting to hear back from the complaint I left when I called corporate. I was in on 09/15/2026 at 1:00pm. I ordered a quarter with cheese. I watched the lady bagging the food put her hand down the back of her pants (entire hand all the way to her wrist) she did not wash her hands then continued to grab my fries and put them in the bag. I ask for the manager she was a blond haired lady that came and gave my refund. She acted like I was bothering her when I ask for the refund and told her why I wanted the refund. She just seemed annoyed and did not offer any apologies. I called the number on the receipt and left a message. I didn’t get any response so I called the corporate number listed online and I still haven’t gotten any response. Unless you like butt sweat covered hands touching your food stay away from this location !!!
  • CB
    Chris Baker
    Sep 22, 2026
    3.0
    Mcdonald's used to be fun for kids until they commercialized it. Kids like their food but hate the place because there's nowhere to play. I'm sure this isn't what they had in mind when they first opened McDonald's.
  • MB
    Melissa Blackmon
    Sep 15, 2026
    1.0
    Completely crazy I have to wait 30 minutes on one smoothie. And the blonde manager with the stinky attitude who doesn’t wear hair, nuts or gloves while making food is also wild. I saw one lady working fries who was wearing gloves with no hairnets to be found in the building. Choose wisely before you dying here I suggest any other fast food place in Lillington
  • JJ
    Joy
    Sep 1, 2026
    1.0
    Came here on 28th of June - I’m only just not doing the review because I wanted to give them Second chance. However, both times they failed So when I came in June, it was the morning before I was going to take a class. I ordered my food over 20 minutes in advance On the McDonald’s app I get to the location I walk in and my food is still not ready. I wait another 20 minutes and I still don’t have my food. I’m about to be late To get to where I need to be due to to the holdup and because of traffic. All I ordered was a breakfast biscuit two of them that’s it. There was no reason for my food to be this long when I already placed the order 20 minutes in advance and it’s not like the line was super long outside at the drive-through. I asked the heavyset lady that’s older that was working the counter about where my order was. She went and asked someone came back and said they’re still working on it. I told her I can no longer wait and I would like my refund as I say that someone does bring up one sandwich and I let them know. I ordered two. I’m still waiting at this point for an extra 10 minutes and I still don’t have my second biscuit so I’ll let her know. I will take one just refund me for the other. She walks away and goes talks to her Manager I find out her name is Lisa. She comes back and tells me that the manager said she will not refund me and she has denied my refund request and I said I don’t understand Why my request is denied being I’m the customer and I still don’t have my food. She says well they’re already working on the order and that’s why my refund request was denied not only is this grossly unprofessional, but after all my years working in the food, industry and customer service. I’ve never heard of that being denied when the customer is requesting something and you still don’t have the food in her hands and even then, if the food was a hot mess and not what I asked for is my right to ask for a refund. I told the lady at the cash register that she then tells me that I won’t get my refund and I asked her why she looks at the Manager then looks at me and shrugs. I ask for her managers name and she ask me WHY! As if she’d personally offended. And still waiting at this point this tall white gentleman who I assume is a regular. He was standing so close to me. I literally had to move over 2 to 3 feet so he can get out of my personal space. she does not address the woman that has been waiting behind me. She does not address the Hispanic man who were nicely waiting patiently behind me. She knows the YT gentleman and proceeds to take his order his money as if everyone else is invisible. she had already been ignoring the Hispanic men behind me just as long as I was waiting for my food and it got so obvious and so disrespectful that even the woman and the two men started thinking they were invisible. The man knew what he did and I addressed it OUT LOUD. And I let her she just took his order and let him skip three people in line they were already waiting. H told her she then tried to act clueless. I called her out for what she did and said no YOU KNEW that this gentleman just walked up when you were standing here you knew these men and the woman were already standing in line because you looked at all of us and you only Helped this gentleman. Which comes off very discriminatory and very rude and unprofessional. If they roll at the cameras, they can see everything. all my years being a manager. I’ve never seen something so gross and disrespectful in my life. I had to tell her four times after that hello ma’am these men are already waiting here you need to take their orders, but her priority was the YT gentleman that walked up that she knew personally she should not be allowed to work the cash register if she had to treat POC like they are not there. If can’t do her job with professionalism and actual integrity without being prejudice to customers. Every customer matters no matter what they look like! And to deny a customer a refund when YOU messed up their order is unacceptable. LISA. Should be retrained.

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