Wingstop

Reviews

• TA

  Thomas Allison

  Sep 6, 2026
  1.0
  I never take time to leave “bad reviews” for restaurants but all I’m gonna say is the last thing I want to do is spend money at an establishment where one of the kids in the kitchen says “hell nah, I’m about to get off” as soon as a customer walks in. Whoever is in charge of hiring workers needs to be fired.
• AF

  APRIL FARLOW

  Aug 21, 2026
  1.0
  I live in Lexington, NC and regularly door dash our orders for a family of 4. Out of the orders, maybe 2 out of the many times we have ordered have actually been correct. All other times we are missing either sauce, a side , drinks and or wings. I then have to drive out to the store to be greeted with wing stop employees that either smell of weed or have terrible customer service, like I am the issue rather than their incompetence. They offer to reimburse OR give me the food they forgot, but mind you I have to ask for it to be made fresh while the other food i ordered sits cold at the house and to top it off I have to drive out for the correction. I communicated that its always something with the Lexington location and was told "well, there is a Thomasville location " .. there is clearly a problem at this location. it would be greatly appreciated if your employees could ensure the orders are accurate, greet your customers with more respect and learn far more customer service skills.
• MD

  Marshall Davis

  Aug 15, 2026
  5.0
  Arguably the best fries in Lexington. Delmario has the best customer service. The Best wing team
• CM

  cynthia Mcconeyhead

  Jul 30, 2026
  2.0
  Wouldn't honor my coupon for 6 free boneless wings. Cashier said she couldn't punch in the coupon code on her register.
• SH

  Shsus Hehseu

  Jul 21, 2026
  1.0
  Very disappointed. My food was delivered to the wrong house. I called hoping we could figure something out, but the manager immediately became hostile. I simply explained that my food had been delivered to the wrong address, and his response was, “That’s not on us,” with an attitude. I never blamed the restaurant. I was only trying to get help. Mistakes happen so I wasn’t going to put the fault on them. At first, they insisted I had ordered from the wrong store. After finally finding my order, there was no apology or accountability. Instead, they repeatedly blamed me, claiming I entered the wrong address and barely let me explain. I used the same address I always use, and I even have screenshots showing previous deliveries to that exact address without any issues. They said they would issue a refund, but I still haven’t received it. Before ending the call, the manager asked a woman what should he do they agreed with giving me a refund, but then added, “This is the last time we’ll be doing this you put in the wrong address,” even though there was no proof that I had. I even checked back and it was the right address. I know my address I’m not stupid I’ve been living here for more than a decade As a college student, I can’t afford to pay for food I never received. The lack of professionalism, respect, and customer service was unacceptable. The manager was unhelpful, dismissive, and handled the situation very poorly. I won’t be ordering from here again so that will be the last time they will be doing anything with my money they will not be seeing anymore.

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