This was, without question, the filthiest and most poorly maintained Bojangles I have ever visited. Every visible surface—windows, doors, floors, tables, countertops, the drink station, condiment area, and even the food displays—was deplorable. It looked like the entire restaurant had gone far too long without even basic cleaning.
The employee working the register was equally disappointing. She was rude, unpleasant, and completely unhelpful, showing zero customer service skills and certainly not someone who should be greeting the public.
The food was no better. My chicken sandwich was missing the pickles and mayo, the bun was stale and burnt, and the whole thing looked like it had been run over by a truck. The fries were clearly old, likely reheated, and had no seasoning at all.
If this had been my first experience with Bojangles, it would have been enough to keep me from ever returning to any location. Truly unacceptable.