Was almost done with my coffee when I felt something in my mouth after I took a sip. Someone’s nail fell inside my coffee. This is so unsanitary. 😭😭 I was really enjoying my coffee too. 😓
JW
Jessica Wright
Sep 30, 2026
If i could give negative stars i would!!! The staff there has HORRIBLE customer service…. They stand there for several minutes before even acknowledging you…they don’t even get enough business to be busy enough to act like they can’t serve you in a timely manner so I’m not understanding what the issue is. IF there is even a manager on site they clearly aren’t doing their job of managing their employees! They all need to be replaced! I can see if I’ve had this experience with them ONCE but it’s been on several occasions that I’ve had terrible service from them…i do NOT recommend!
YE
Yasmine Elise
Sep 21, 2026
Honestly, this Dunkin’ is one of the best around! The staff is always friendly, welcoming, and makes you feel appreciated when you come in. The service is quick, the food and drinks are consistently good, and the employees really put effort into making sure customers have a good experience.
You can tell the team works hard, especially during the busy hours, and they still manage to keep a positive attitude. I’ve had nothing but good experiences here and would definitely recommend this location to anyone looking for good coffee, breakfast, and great customer service!
Definitely deserves 5 stars! 🍩☕️
Got two of my drinks wrong. I was told by the lady that only one drink was missing cold foam and that the other drink was missing my protein milk and cold foam. Mind you, I paid an extra $1.30 in drink modifications. I asked for the drinks to me completely remade since I am not even sure if the rest of my drink order was correct. The lady rolled her eyes at me and proceeded to throw her arms in the air as she walked away from me. A manager had to step in for my drinks to get remade. But my lord, I have never been treated so rudely. Even despite that though, I thanked the rude lady for my newly remade drinks and to have a good day. She simply walked away. Rude service.
BN
brittni nikole
Sep 19, 2026
I wish 0 stars was a option, we got 3 drinks , very simple , all 3 were made wrong and when we told the lady in the drive thru she shut the window in our face and and then another lady came and only “fixed” one of the drinks and it still wasn’t made right , however they were all whispering in their headsets about us so we just decided to let it go , but the staff was VERY VERY unprofessional and disrespectful. They need to input the orders in as we say them we already had repeated our order 3 times at the drive thru , stop trying to memorize it then messing everything up and having a attitude with us bc u didn’t listen. It’s a every time I come here experience.