At Black Powder Smokehouse we serve artisan smoked meats and homemade sides with small-town hospitality. Our restaurant is a beautifully restored filling station in the heart of Jamestown, NC. Whether you're at the restaurant or one of our many catered events, with one bite you'll know why we're quickly becoming known as the Smokehouse who does it right!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.