Subway

Reviews

• CH

  carolina panthers brandon herbert

  5 days ago
  1.0
  If I could give this a half-star or a zero-star rating, I would. I usually go to the Handy Mart Subway, but I decided to go to this one because it was closer. When I got there, they had no customers, and I ordered my food online. They literally were not making any of my order. After about 15 minutes, I asked them if they received it. They said no, but it turns out my ticket was lying on the ground. So then he picked it up, and they still had not started making the order. Once another 15 minutes passed, I noticed they still weren't making it, and then the guy at the counter said, "Oh, there are other orders in front of you." When I got there, they didn't have any orders, and no one was working on anything. In total, I probably was in there for almost an hour waiting on my food, and when I got home, the food was incorrect. I didn't have honey mustard on my sandwich, and they wouldn't make the right substitutions. It was just a terrible experience. I would not recommend coming here, and I will not be back.
• NM

  Nathan McIntosh

  Apr 24, 2026
  5.0
  Ordered two subs last night about 7:30. Both were surprisingly good since this location usually is awful. The kid that made my steak and cheese did an especially good job, please give him kudos. This is in stark contrast to my visit a few months ago when I walked in to get my order from the rack. This woman was sweeping the floor, was probably Nicole judging by a lot of these reviews, and didn't acknowledge me at all.. didn't even look at me. Whoever she was should find a hole to crawl into to live her miserable life in, it nearly made me never return.. because we all know Jersey Mike's is better and the only reason to order Subway instead is their occasional really good deals.
• BM

  Brewer Myers

  Apr 10, 2026
  1.0
  Terrible service from supervisor Nicole Visited the Subway at 600 N Marine Blvd #100, Jacksonville, NC 28540 on. The lady who appeared to be the supervisor, Nicole, was extremely rude the entire time. She refused to let me add sauce to my sandwich even though I specifically asked for it. On top of that, she made a snide comment about another customer outside, saying something like “looks like she’s going to gamble.” It was completely unprofessional and made the whole experience uncomfortable. This is not the kind of service I expect from Subway. Management needs to address this.
• TS

  trent simmons

  Apr 8, 2026
  1.0
  One of the WORST Customer service subway I have ever been too. The lady making my sandwhich named Nicole looked like a supervisor or manager, was blatantly disrespectful. Her and a coworker were giggling the entire time, we were the only people in line and it took 10 minutes to have our sandwhich made. I asked for dressing to be last as I like it that way and she told me no, which is fine as it’s company standards as she told me but I’ve never had that be told to me and I get subway every other day. On the other hand too be blantantly disrespectful is beyond ridiculous and hopefully something gets done about this. She handed me cups and I dropped them by accident and she started laughing as I made the mistake. Not making assumptions but her attitude isn’t the subway standards I know. Will not be going back to this subway unless Nicole gets better mannerisms.
• DB

  dillon. bennett1

  Apr 8, 2026
  1.0
  The service from Nichole was horrendous! We came in and she didn’t greet anyone apart of my group instead just tried to get straight to making the food at the slowest rate possible, like she made sloths look fast. She was whispering to the girl the whole time while making our food and was very rude. She also when we asked to put the sauce on last she gave a rude remake and refused to, super unprofessional. Wouldn’t take my worst enemy to this subway Nichole should be re-evaluated immediately