Jimmy John's

Reviews

• AB

  Adreanna Brownfield

  Jul 20, 2026
  1.0
  The food is fine but this time the service was awful they called to tell me that they don’t have a delivery driver which has happened often. I got there to pick it up instead and they handed me a stack of cups couldn’t even be bothered to fill them even though there was no one else in the store. They then proceeded to just joke and laugh with each other no thank you or sorry for the inconvenience pretty rude imo. Probably won’t be back again and my coworkers and I order from her pretty often.
• DV

  david vettes4ever

  Jul 16, 2026
  4.0
  Great sandwiches but a little too much mayo
• MM

  Moira

  Jun 16, 2026
  5.0
  ⭐⭐⭐⭐⭐ We walked into Jimmy John's #1620 on Western Boulevard for a sandwich and somehow walked out feeling like family. 🥪❤️ The sandwiches were outstanding—as always. Fresh, fast, and loaded with flavor. Jimmy John's continues to set the standard while so many other sandwich chains are still trying to figure out which end of the bread is up. 😂🥖 What really made this visit memorable, though, was meeting the franchise owner, Thomas. From the moment we walked in, he made us feel less like customers and more like old friends stopping by for lunch. Friendly, welcoming, and genuinely appreciative of everyone who walked through the door, he created the kind of experience that you just don't find very often anymore. 😊👏 The food got us in the door, but the hospitality is what we'll remember. In fact, if we lived in Jacksonville, this place would quickly become a regular stop. We'd probably need a loyalty card, a reserved parking spot, and our own table. 🚗😂 You can tell when someone takes pride in their business, and that pride shows in every part of this location—from the quality of the food to the atmosphere inside the store. In today's world, where many businesses seem to have forgotten the meaning of customer service, this Jimmy John's is a refreshing reminder that kindness, gratitude, and a smile go a long way❤️ Thank you for the great food, the warm welcome, and for turning a quick sandwich stop into one of the highlights of our day. 🙏🥪 If you're anywhere near Jacksonville and you're hungry, do yourself a favor: skip the ordinary sandwich chains and head here instead. Your taste buds will thank you, and you might just leave with a few new friends. 😄⭐ We'll definitely be back the next time we're in town!
• SD

  Starbuck Doro

  Feb 22, 2026
  2.0
  I ordered online and received my order quickly. Both sandwiches did not have oil and vinegar and when I called about it I was told they had oil and vinegar and I was hung up on. Both sandwiches were supposed to be tosted and cut in half. Neither were toasted and were not cut in half. I usually prefer this location but being this situation I won't return to this location. I expect to get what I paid for.