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Dunkin' Zero
Brand Certified

Dunkin'

3.8
(1,221 reviews)

Business Details

(910) 939-5257
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jacksonville, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
433A Western Blvd, Jacksonville, NC
28546, United States

Hours

Monday4:00 AM - 12:00 AM
Tuesday4:00 AM - 12:00 AM
Wednesday4:00 AM - 12:00 AM
Thursday4:00 AM - 12:00 AM
Friday4:00 AM - 12:00 AM
Saturday4:00 AM - 12:00 AM
Sunday4:00 AM - 12:00 AM

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 433A Western Blvd in Jacksonville, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

3.8
1,221 reviews
5 stars
620
4 stars
202
3 stars
119
2 stars
70
1 star
210
  • SC
    Stacy Comrade
    2 days ago
    2.0
    Me and my friend went through the drive through to get some lunch and the lady who took my card tipped herself then threw away the receipt!!! I was going to tip anyways but I just think that behavior is very sketchy… and there could be people who don’t have enough to tip and if they do that their card would decline. Also didn’t give us a cardboard cup holder so my friend had to balance the drinks.
  • CG
    Chexys Galaxy
    5 days ago
    2.0
    I never have a problem here but this morning I waited in a 15 minute line just to get my Coffee messed up and burnt food. I said I wanted liquid sugar and French vanilla and standard is 3 pumps each so I didn’t think I needed to specify but apparently I do since I was given one pump each. I might as well had ordered black coffee.
  • GW
    Gwenn Wynn
    Aug 10, 2026
    1.0
    I normally order from this place when I get off work because I work grave yard shift. The food is normally decent because I do drive through or online. Today I went through the drive through and had the worse experience. As a restaurant theres a certain expectation of a little bit of warmth or Southern hospitality as we are in the south. They didnt offer me my receipt they didnt give me any napkins. When I said good morning how are you they ignored my greetings which is fine maybe they had a rough morning but when I waited at the window after reciving my bag with my Breakfast sandwiches. I didn't have any napkins to go with my food a man answered the window like I was the problem instead of a customer. Then when I called to tell the manger that this is something they should watch for because its poor customer service only to find out that 'Amir' the supposed manger was the man who was rude to me. 'Amir' explained that it didn't matter if I complained because it would go to him anyway and we would just have the same conversation where he wouldn't allow me to speak and was speaking over me while aggressively defending his behavior. Which was more upsetting than what actually happened. If thats how the supposed manger behaves id shutter to think how their crew is allowed to behave under them.
  • TM
    Trice MamaBear
    Jul 31, 2026
    2.0
    This is suppose to be a Strawberry Coolata. I thought they were suppose to be frozen. This is from getting it through the drive-thru. I have reached out through the app to customer service for a refund. I received an email saying they needed a picture of my receipt. I did just that. It is day 2 and no response. I normally go to the one in Cape Carteret, which is so much better than this one. Honestly, this Dunkin has fell off. I know I will not be receiving a refund. I tried to do it the right way before doing this review and that failed. I know it could be a hit or miss, but I was hit with the miss. I’ll stick with Cape Carteret.
  • NH
    Nerd In Da Herd
    Jul 30, 2026
    1.0
    My experience at this Dunkin’ was extremely disappointing. The establishment was consistently filthy, and the food quality was poor. Unfortunately, the overall condition of the restaurant did not create an environment where I felt comfortable spending my money. What was even more concerning was the customer service and workplace conduct. Employees were allowed to curse at both coworkers and customers, which is completely unacceptable in a public-facing business. Management should set clear expectations for professionalism and respectful behavior. The owners and management need to take responsibility for the condition of the establishment and the behavior being allowed inside it. Customers should not have to deal with profanity, disrespectful interactions, or an unclean environment simply because they stopped in for coffee and food. Overall, the poor food quality, filthy conditions, and unacceptable behavior make this a one-star experience. Significant improvements are needed in cleanliness, food quality, employee conduct, and management.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Jacksonville, NC?

Dunkin' is open daily from 4:00 AM to midnight (12:00 AM).

Does this Dunkin' location offer delivery and pickup options?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

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Certified August 16, 2026Yext Knowledge Graph
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