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Dunkin' Zero
Brand Certified

Dunkin'

4.0
(706 reviews)

Business Details

(910) 353-9501
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Jacksonville, NC for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutNot available
  • Credit cardAvailable

Location

Dunkin'
2431 Gum Branch Rd, Jacksonville, NC
28540, United States

Hours

Monday5:00 AM - 10:00 PM
Tuesday5:00 AM - 10:00 PM
Wednesday5:00 AM - 10:00 PM
Thursday5:00 AM - 10:00 PM
Friday5:00 AM - 10:00 PM
Saturday5:00 AM - 10:00 PM
Sunday5:00 AM - 10:00 PM
Reopen Date11/17/2026

Menu

1 menu · 73 items

Explore offerings from Dunkin' on 2431 Gum Branch Rd in Jacksonville, with popular iced drinks, hot drinks, frozen drinks, and sandwiches & wraps available at this location.

Dunkin' Menu

73 items

Reviews

4.0
706 reviews
5 stars
406
4 stars
119
3 stars
50
2 stars
35
1 star
96
  • AM
    Aleem Mandol
    Aug 14, 2026
    5.0
    Greatest place in the world. Wish I could open a Dunkin in my house.
  • JP
    Jordyn Pekarovic
    Jul 28, 2026
    5.0
    I went through the drive through and had a great interaction with Jada. She was super sweet and funny. The food here is always 10x better than the location on Western!
  • HC
    Hasiyah Cummings
    Jul 20, 2026
    1.0
    horrible will not be returning, service is an absolute zero they are very rude & have no manners , just threw my food in the bag quite literally, but I hope you have a better experience
  • EE
    ella
    Jul 14, 2026
    2.0
    Usually this Dunkin’s employees are very sweet and helpful when ordering and receiving food, even late at night. However, at 8 pm when I went to dunkin tonight to get 2 drinks and a grilled cheese the girl at the register was extremely rude to me and my friend. I tried to pay with cash, which she responded with “our system is down, we only take card” which to me didn’t make much sense. Also, we wanted to get the grilled cheese added to our order, nothing crazy. She then proceeded to tell me the ovens were being cleaned, but it was just her alone working. This would’ve been a huge ask if it was right before closing, however it was 8 pm two hours before close at 10. Not sure who to speak to about this girl, but this definitely was not a good experience.
  • MM
    Mario Medrano
    Jul 3, 2026
    1.0
    Today, 7/3/26 at around 12pm, I stopped by this location after placing a mobile order as I was going to be passing by there on my way home. I get to the drive thru window and the drive thru employee tells me something along the lines of: “your drink was made iced instead of frozen, is that ok?” And without skipping a beat I said “no, I don’t like iced drinks. I ordered it frozen.” And she said “ok we’ll remake it.” And a different employee proceeded to hand me my drink as the other employee said “thank you” to her. Well I got home which is about 45mins from this Dunkin location and my sandwich doesn’t have the “golden bbq” sauce that I paid to be on it. This leads me to wonder if my drink contains the “protein milk” that I paid for or a different milk, which would be detrimental as I’m lactose intolerant. I also did not receive any of the “butter alternative” that I paid for to go with my muffin. I have attached screenshots of today’s transaction as proof. I ordered on the app and expect for my order to be fulfilled exactly as I order it. I took the time to place an order on the app so that I didn’t have to order in-person. I expect much more from Dunkin’ and it’s only going to get busier as the area continues to grow on that side of Jacksonville. Do better.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Jacksonville, NC?

Dunkin' in Jacksonville, NC is open daily from 5:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

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Certified August 16, 2026Yext Knowledge Graph
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