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Brand Certified

Chipotle Mexican Grill

3.6
(323 reviews)

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Chipotle Mexican Grill
2730 US Hwy 258, Jacksonville, NC
28540, United States

Hours

Monday10:00 AM - 11:00 PM
Tuesday10:00 AM - 11:00 PM
Wednesday10:00 AM - 11:00 PM
Thursday10:00 AM - 11:00 PM
Friday10:00 AM - 11:00 PM
Saturday10:00 AM - 11:00 PM
Sunday10:00 AM - 11:00 PM

Menu

1 menu · 50 items

Explore offerings from Chipotle Mexican Grill on 2730 US Hwy 258 in Jacksonville, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.

Chipotle Menu Items

50 items

Reviews

3.6
323 reviews
5 stars
156
4 stars
44
3 stars
23
2 stars
25
1 star
75
  • SM
    Sabina Mariano
    Sep 1, 2026
    1.0
    I’m extremely unsatisfied with my experience. I got all the way home only to realize the wrong bowl had been put in my bag and my entire order was missing, so I had to drive all the way back. When I returned, the red-haired employee who originally helped me had nothing but attitude. I believe her name starts with a K, and based on other reviews, she may be the same employee others have complained about. She offered no apology and tried to give me food that had been sitting there for over an hour. When I simply asked for my food to be remade fresh, she became irritated, refused to return to the window, and sent another employee to tell me that I had made her uncomfortable and cry. That was completely bizarre because I never yelled or disrespected her—I only asked her to correct their mistake and remake my food. After waiting, I was handed probably the smallest, saddest Chipotle bowl I’ve ever seen. Two trips, terrible customer service, and barely any food. Management seriously needs to address this employee’s behavior. Extremely disappointing from start to finish.
  • KP
    Kim Posada
    Aug 27, 2026
    1.0
    Extremely disappointed that one of the workers came outside where I was sitting with my 3 young children eating our food, to smoke a cigarette. I’m not sure why she thought it was okay to do so, but I would not eat at this location as they don’t seem to respect families with young children and will smoke within 20 feet of them.
  • DE
    daniel engardo
    Aug 25, 2026
    4.0
    Could have been cleaner but considering the traffic its about 4.5 stars
  • AS
    Anne Shedrick
    Aug 21, 2026
    4.0
    Was what I needed and so much in one little bowl! Your typical Chipotle experience. They moved through the line of people quickly during lunch rush!
  • AC
    Anthony Contreras
    Aug 14, 2026
    5.0
    I may be spelling her name wrong, but I believe it’s Tanita. She provided excellent customer service, especially after I expressed my concerns about the Western Blvd location not honoring the first responder discount. She listened to my concerns, was very professional, and made sure I felt heard and valued. She even told me that if I come to her location, I’ll always be taken care of. Thank you, Tanita, for going above and beyond!

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill on Richlands Hwy serve?

Chipotle offers a customizable menu with burritos, bowls, quesadillas, tacos, and salads, focusing on responsibly sourced real ingredients without artificial additives.

What are the operating hours for Chipotle Mexican Grill at 2730 US Hwy 258?

This Chipotle location is open every day from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified September 06, 2026Yext Knowledge Graph
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