Certified by Chipotle Mexican Grill • Jul 26, 2026
Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
Dine-inAvailable
DeliveryAvailable
TakeoutAvailable
Credit cardAvailable
DebitAvailable
Mobile paymentsAvailable
LunchAvailable
DinnerAvailable
VegetarianAvailable
VeganAvailable
[Free/Paid] wi-fiAvailable
RestroomAvailable
Free parking lotAvailable
On-site parkingAvailable
Welcomes familiesAvailable
Kid friendlyAvailable
Location
Certified by Chipotle Mexican Grill • Jul 26, 2026
Certified by Chipotle Mexican Grill • Jul 26, 2026
Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:00 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM
Menu
1 menu · 50 items
Explore offerings from Chipotle Mexican Grill on 2730 US Hwy 258 in Jacksonville, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.
Chicken, White Rice, Black Beans, Cheese, Taco Lettuce, Fresh Tomato Salsa, Tomatillo-Red Chili Salsa, Sour Cream, and Guacamole. Includes 2 large bag of chips and 8 taco-sized flour tortillas.
Steak, White Rice, Black Beans, Cheese, Taco Lettuce, Fresh Tomato Salsa, Tomatillo-Red Chili Salsa, Sour Cream, and Guacamole. Includes 2 large bag of chips and 8 taco-sized flour tortillas.
Sofritas, White Rice, Black Beans, Cheese, Taco Lettuce, Fresh Tomato Salsa, Tomatillo-Red Chili Salsa, Sour Cream, and Guacamole. Includes 2 large bag of chips and 8 taco-sized flour tortillas.
Your choice of freshly grilled meat or sofritas wrapped in a warm flour tortilla with rice, beans, or fajita veggies, and topped with guac, salsa, queso blanco, sour cream or cheese.
Your choice of freshly grilled meat or sofritas served in a delicious bowl with rice, beans, or fajita veggies, and topped with guac, salsa, queso blanco, sour cream or cheese.
Quesadilla
Build Your Own Quesadilla
Cheese in a Flour Tortilla with your choice of meat, sofritas or fajita veggies and three included sides. Digital order only.
Your choice of meat or sofritas served with our fresh supergreens lettuce blend made of Romaine, Baby Kale, and Baby Spinach. Add beans, queso blanco, salsa, guacamole, sour cream or cheese and top it off with our signature Chipotle-Honey Vinaigrette.
Your choice of meat, guacamole or queso, and two toppings to go with a pair of crispy corn or soft flour Tortillas. Includes fruit or kid's chips and organic juice or milk.
I went there for my first time last week. They had the best choice of Food the burritos are massive and that is the best part. The workers were super nice. I wish I could eat there every day
AH
Alanna Humphrey
Jul 15, 2026
2.0
Was happy to arrive, the line was empty and I was first in line. Waited approximately 5 min, by this time there were 4 behind me. Someone yelled 4 in line. Someone from the back came rushing up to take my order.
Got my food to go. Put food in car. Upon arrival destination, food had leaked all over seat, paper bag fell apart, food all over the place.
Whomever, put the food in the bag at the counter of the restaurant, put it in upside down, paper side down. Why?
The paper side of the container is not able to hold everything.
If they had of simply put it in bag with aluminum side in bottom of bag, to catch leakage, that would have never happened. I'm very upset.
NH
Nerd In Da Herd
Jul 13, 2026
3.0
Chipotle provides a decent dining experience, but it has become a place that feels more average than exceptional. The concept is great, and the ability to customize your meal is one of the things that keeps people coming back, but the overall experience can be inconsistent.
The food is usually acceptable, but the quality and portion sizes do not always match the price. Some visits are better than others, and the meals can sometimes feel like they are missing the freshness and attention to detail that originally made Chipotle stand out.
The customer service is generally okay, but the experience varies depending on the day and the staff working. A more consistent focus on friendliness, cleanliness, and preparation would make a noticeable difference.
Chipotle is a convenient option when you are looking for a quick meal, but it does not always deliver the quality or value expected for the price. With improvements in consistency, portion sizes, and overall service, it could easily become a much better dining experience.
MM
Maliya McQueen
Jul 2, 2026
1.0
When the employee handling my order completed it, they slammed the food onto the counter with significant force and displayed clear, unprovoked aggression toward me. This behavior was deeply unsettling and completely inappropriate.
I have already submitted a formal complaint regarding this incident through your online feedback portal, but I am following up here to ensure these details are fully captured. I did not catch the employee’s name, but I have attached a photo of the individual who served me on the feedback portal report to assist in identifying them. I would appreciate it if this matter could be addressed so that other guests do not have to experience this kind of hostility. I expect a response regarding how this will be handled and would prefer to resolve this directly, but I am prepared to escalate this further if necessary.
I look forward to hearing how this will be handled.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on Richlands Hwy serve?
Chipotle offers a customizable menu with burritos, bowls, quesadillas, tacos, and salads, focusing on responsibly sourced real ingredients without artificial additives.
What are the operating hours for Chipotle Mexican Grill at 2730 US Hwy 258?
This Chipotle location is open every day from 10:45 AM to 11:00 PM.
Can I order food online or through an app for Chipotle Mexican Grill on Richlands Hwy?
Yes, you can order online at https://order.chipotle.com/ or use the Chipotle mobile app available in the Apple App Store.
Does Chipotle Mexican Grill on Richlands Hwy have a rewards or loyalty program?
Yes, you can sign up for Chipotle Rewards to earn free food and get exclusive offers.
Where is Chipotle Mexican Grill located in Jacksonville, NC?
It is located at 2730 US Hwy 258, Jacksonville, NC 28540, Onslow area.
How can I contact the Chipotle Mexican Grill on Richlands Hwy by phone or email?
You can call them at +1 910-967-7770 or email at NC.4301.RichlandsHwy@chipotle.com.
Are there other restaurants near Chipotle Mexican Grill on Richlands Hwy?
Yes, nearby restaurants include Little Caesars pizza, IHOP breakfast and brunch, Jersey Mike's sandwich shop, Hungry Howie's Pizza, and Smithfield's Chicken 'N Bar-B-Q.
What nearby stores or services can I visit along with Chipotle on Richlands Hwy?
Nearby you can find the AT&T Store for mobile needs, UPS Access Point locations for shipping, Advance Auto Parts, Tractor Supply Co., PetSmart, and ALDI grocery store.
Are there any nearby fitness or wellness centers close to Chipotle Richlands Hwy?
Yes, Peak Performance Sports and Physical Therapy, a gym and physical therapy venue, and HOTWORX, a yoga and pilates studio, are nearby.
Where can I grab coffee or breakfast near Chipotle Mexican Grill on Richlands Hwy?
IHOP offers breakfast and brunch, and Starbucks is nearby for coffee lovers.
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