Certified by Chipotle Mexican Grill • Sep 06, 2026
Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
Dine-inAvailable
DeliveryAvailable
TakeoutAvailable
Credit cardAvailable
DebitAvailable
Mobile paymentsAvailable
LunchAvailable
DinnerAvailable
VegetarianAvailable
VeganAvailable
[Free/Paid] wi-fiAvailable
RestroomAvailable
Free parking lotAvailable
On-site parkingAvailable
Welcomes familiesAvailable
Kid friendlyAvailable
Location
Certified by Chipotle Mexican Grill • Sep 06, 2026
Certified by Chipotle Mexican Grill • Sep 06, 2026
Monday10:00 AM - 11:00 PM
Tuesday10:00 AM - 11:00 PM
Wednesday10:00 AM - 11:00 PM
Thursday10:00 AM - 11:00 PM
Friday10:00 AM - 11:00 PM
Saturday10:00 AM - 11:00 PM
Sunday10:00 AM - 11:00 PM
Menu
1 menu · 50 items
Explore offerings from Chipotle Mexican Grill on 2730 US Hwy 258 in Jacksonville, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.
Chicken, White Rice, Black Beans, Cheese, Taco Lettuce, Fresh Tomato Salsa, Tomatillo-Red Chili Salsa, Sour Cream, and Guacamole. Includes 2 large bag of chips and 8 taco-sized flour tortillas.
Steak, White Rice, Black Beans, Cheese, Taco Lettuce, Fresh Tomato Salsa, Tomatillo-Red Chili Salsa, Sour Cream, and Guacamole. Includes 2 large bag of chips and 8 taco-sized flour tortillas.
Sofritas, White Rice, Black Beans, Cheese, Taco Lettuce, Fresh Tomato Salsa, Tomatillo-Red Chili Salsa, Sour Cream, and Guacamole. Includes 2 large bag of chips and 8 taco-sized flour tortillas.
Your choice of freshly grilled meat or sofritas wrapped in a warm flour tortilla with rice, beans, or fajita veggies, and topped with guac, salsa, queso blanco, sour cream or cheese.
Your choice of freshly grilled meat or sofritas served in a delicious bowl with rice, beans, or fajita veggies, and topped with guac, salsa, queso blanco, sour cream or cheese.
Quesadilla
Build Your Own Quesadilla
Cheese in a Flour Tortilla with your choice of meat, sofritas or fajita veggies and three included sides. Digital order only.
Your choice of meat or sofritas served with our fresh supergreens lettuce blend made of Romaine, Baby Kale, and Baby Spinach. Add beans, queso blanco, salsa, guacamole, sour cream or cheese and top it off with our signature Chipotle-Honey Vinaigrette.
Your choice of meat, guacamole or queso, and two toppings to go with a pair of crispy corn or soft flour Tortillas. Includes fruit or kid's chips and organic juice or milk.
I’m extremely unsatisfied with my experience. I got all the way home only to realize the wrong bowl had been put in my bag and my entire order was missing, so I had to drive all the way back.
When I returned, the red-haired employee who originally helped me had nothing but attitude. I believe her name starts with a K, and based on other reviews, she may be the same employee others have complained about. She offered no apology and tried to give me food that had been sitting there for over an hour. When I simply asked for my food to be remade fresh, she became irritated, refused to return to the window, and sent another employee to tell me that I had made her uncomfortable and cry. That was completely bizarre because I never yelled or disrespected her—I only asked her to correct their mistake and remake my food.
After waiting, I was handed probably the smallest, saddest Chipotle bowl I’ve ever seen. Two trips, terrible customer service, and barely any food. Management seriously needs to address this employee’s behavior. Extremely disappointing from start to finish.
KP
Kim Posada
Aug 27, 2026
1.0
Extremely disappointed that one of the workers came outside where I was sitting with my 3 young children eating our food, to smoke a cigarette. I’m not sure why she thought it was okay to do so, but I would not eat at this location as they don’t seem to respect families with young children and will smoke within 20 feet of them.
DE
daniel engardo
Aug 25, 2026
4.0
Could have been cleaner but considering the traffic its about 4.5 stars
AS
Anne Shedrick
Aug 21, 2026
4.0
Was what I needed and so much in one little bowl! Your typical Chipotle experience. They moved through the line of people quickly during lunch rush!
AC
Anthony Contreras
Aug 14, 2026
5.0
I may be spelling her name wrong, but I believe it’s Tanita. She provided excellent customer service, especially after I expressed my concerns about the Western Blvd location not honoring the first responder discount. She listened to my concerns, was very professional, and made sure I felt heard and valued. She even told me that if I come to her location, I’ll always be taken care of. Thank you, Tanita, for going above and beyond!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on Richlands Hwy serve?
Chipotle offers a customizable menu with burritos, bowls, quesadillas, tacos, and salads, focusing on responsibly sourced real ingredients without artificial additives.
What are the operating hours for Chipotle Mexican Grill at 2730 US Hwy 258?
This Chipotle location is open every day from 10:45 AM to 11:00 PM.
Can I order food online or through an app for Chipotle Mexican Grill on Richlands Hwy?
Yes, you can order online at https://order.chipotle.com/ or use the Chipotle mobile app available in the Apple App Store.
Does Chipotle Mexican Grill on Richlands Hwy have a rewards or loyalty program?
Yes, you can sign up for Chipotle Rewards to earn free food and get exclusive offers.
Where is Chipotle Mexican Grill located in Jacksonville, NC?
It is located at 2730 US Hwy 258, Jacksonville, NC 28540, Onslow area.
How can I contact the Chipotle Mexican Grill on Richlands Hwy by phone or email?
You can call them at +1 910-967-7770 or email at NC.4301.RichlandsHwy@chipotle.com.
Are there other restaurants near Chipotle Mexican Grill on Richlands Hwy?
Yes, nearby restaurants include Little Caesars pizza, IHOP breakfast and brunch, Jersey Mike's sandwich shop, Hungry Howie's Pizza, and Smithfield's Chicken 'N Bar-B-Q.
What nearby stores or services can I visit along with Chipotle on Richlands Hwy?
Nearby you can find the AT&T Store for mobile needs, UPS Access Point locations for shipping, Advance Auto Parts, Tractor Supply Co., PetSmart, and ALDI grocery store.
Are there any nearby fitness or wellness centers close to Chipotle Richlands Hwy?
Yes, Peak Performance Sports and Physical Therapy, a gym and physical therapy venue, and HOTWORX, a yoga and pilates studio, are nearby.
Where can I grab coffee or breakfast near Chipotle Mexican Grill on Richlands Hwy?
IHOP offers breakfast and brunch, and Starbucks is nearby for coffee lovers.
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