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Brand Certified

Chipotle Mexican Grill

3.6
(310 reviews)

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Chipotle Mexican Grill
2730 US Hwy 258, Jacksonville, NC
28540, United States

Hours

Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:00 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM

Menu

1 menu · 50 items

Explore offerings from Chipotle Mexican Grill on 2730 US Hwy 258 in Jacksonville, with popular high protein meals, build-your-own, burrito, and burrito bowl available at this location.

Chipotle Menu Items

50 items

Reviews

3.6
310 reviews
5 stars
150
4 stars
40
3 stars
23
2 stars
25
1 star
72
  • GG
    Gabriel Gonzalez
    Jul 16, 2026
    5.0
    I went there for my first time last week. They had the best choice of Food the burritos are massive and that is the best part. The workers were super nice. I wish I could eat there every day
  • AH
    Alanna Humphrey
    Jul 15, 2026
    2.0
    Was happy to arrive, the line was empty and I was first in line. Waited approximately 5 min, by this time there were 4 behind me. Someone yelled 4 in line. Someone from the back came rushing up to take my order. Got my food to go. Put food in car. Upon arrival destination, food had leaked all over seat, paper bag fell apart, food all over the place. Whomever, put the food in the bag at the counter of the restaurant, put it in upside down, paper side down. Why? The paper side of the container is not able to hold everything. If they had of simply put it in bag with aluminum side in bottom of bag, to catch leakage, that would have never happened. I'm very upset.
  • NH
    Nerd In Da Herd
    Jul 13, 2026
    3.0
    Chipotle provides a decent dining experience, but it has become a place that feels more average than exceptional. The concept is great, and the ability to customize your meal is one of the things that keeps people coming back, but the overall experience can be inconsistent. The food is usually acceptable, but the quality and portion sizes do not always match the price. Some visits are better than others, and the meals can sometimes feel like they are missing the freshness and attention to detail that originally made Chipotle stand out. The customer service is generally okay, but the experience varies depending on the day and the staff working. A more consistent focus on friendliness, cleanliness, and preparation would make a noticeable difference. Chipotle is a convenient option when you are looking for a quick meal, but it does not always deliver the quality or value expected for the price. With improvements in consistency, portion sizes, and overall service, it could easily become a much better dining experience.
  • MM
    Maliya McQueen
    Jul 2, 2026
    1.0
    When the employee handling my order completed it, they slammed the food onto the counter with significant force and displayed clear, unprovoked aggression toward me. This behavior was deeply unsettling and completely inappropriate. ​I have already submitted a formal complaint regarding this incident through your online feedback portal, but I am following up here to ensure these details are fully captured. I did not catch the employee’s name, but I have attached a photo of the individual who served me on the feedback portal report to assist in identifying them. I would appreciate it if this matter could be addressed so that other guests do not have to experience this kind of hostility. I expect a response regarding how this will be handled and would prefer to resolve this directly, but I am prepared to escalate this further if necessary. I look forward to hearing how this will be handled.
  • JB
    Jonathan Bryan
    May 28, 2026
    5.0
    Food and portions were awesome.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill on Richlands Hwy serve?

Chipotle offers a customizable menu with burritos, bowls, quesadillas, tacos, and salads, focusing on responsibly sourced real ingredients without artificial additives.

What are the operating hours for Chipotle Mexican Grill at 2730 US Hwy 258?

This Chipotle location is open every day from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

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Certified July 26, 2026Yext Knowledge Graph
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