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Chick-fil-A

4.3
(3,282 reviews)

About

Fast Food RestaurantChicken RestaurantCatererFamily Style RestaurantRestaurant Delivery ServiceBreakfast RestaurantChick-fil-A
Welcome to your Jacksonville Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy our limited-time Chicken & Waffles and other Chick-fil-A® favorites, including our Chick-fil-A® Chicken Sandwich and Chick-fil-A Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our new Cream Cold Brew. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Chick-fil-A
1405 Western Blvd, Jacksonville, NC
28546, United States

Hours

Monday6:30 AM - 10:00 PM
Tuesday6:30 AM - 10:00 PM
Wednesday6:30 AM - 10:00 PM
Thursday6:30 AM - 10:00 PM
Friday6:30 AM - 10:00 PM
Saturday6:30 AM - 10:00 PM
SundayClosed
11/26/20266:30 AM - 10:00 PM
11/27/20266:30 AM - 10:00 PM
12/24/20266:30 AM - 10:00 PM
12/25/20266:30 AM - 10:00 PM
12/31/20266:30 AM - 10:00 PM
1/1/20276:30 AM - 10:00 PM

Menu

1 menu · 78 items

Explore offerings from Chick-fil-A on 1405 Western Blvd in Jacksonville, with popular breakfast, entrées, salads, and sides available at this location.

Chick-fil-A Menu

78 items

Reviews

4.3
3,282 reviews
5 stars
2,246
4 stars
497
3 stars
183
2 stars
109
1 star
247
  • HK
    Hunter Kailos
    Oct 1, 2026
    1.0
    Extremely disappointing experience at this Chick-fil-A location. From the time I placed my mobile order until I actually received my food, I waited 29 minutes. I had just pulled into the line when I placed the order, so there was no delay on my end. What made the experience even more frustrating was that about half of the employees seemed to be standing around, while the other half were working with absolutely no sense of urgency. Almost no one appeared concerned that customers were waiting an unreasonable amount of time. They were offering guests a chicken biscuit, but they never explained why. I’m not sure if it was part of a promotion or if they were acknowledging how bad the service and wait times were. If it was meant as an apology, it would have made much more sense to simply say, “We’re sorry about your long wait. Here’s a chicken biscuit on us.” At least that would have shown some acknowledgment of the situation. Overall, this was one of the worst experiences I’ve had at a Chick-fil-A. A 29-minute wait for a mobile order combined with the lack of urgency and communication was unacceptable. I will not be returning to this location.
  • LH
    Lana Hamilton
    Sep 28, 2026
    2.0
    The play place is incredibly dirty! I am surprised and disappointed Chick-fil-A would allow children to play in the filthy slide and stairs. It’s not like you can’t see the dirt. The dirt is coated all over the walls of the slide and the stairs. I took a disposable wipe and wiped it against the slide and the dirt just came off onto the wipe. Anyone looking into the play area can see it. It is obvious. I’ve had the new waffle chicken sandwich before and it was delicious. That was at a different location but at this location, my waffle was hard.
  • LR
    Lexi Rudolph
    Sep 19, 2026
    5.0
    Kolden was the absolute best. Last night me and my friends came in (a group of 5) and all ordered on one tab. Kolden was the one helping us at the register and he was very fun, patient, and accommodating. After we had ordered everything and he was reviewing our order, my friend wanted to swap out her food. Kolden did not problem and asked everyone if they were good. Then when our food was ready he had brought it all out, we were having trouble pin pointing who’s food was who’s and where some was, and Kolden stayed and helped us until we had figured it all out.
  • CF
    Chiawan Fu
    Sep 12, 2026
    1.0
    I placed a catering order for a large strip tray on-line for 1100 pickup and pre-paid. I arrived on time for pickup, and the location had issues first figuring out my order and that I had already paid. The employee helping me had 3 separate conversations with the manager before I was presented with my strip tray. My drive home was about ten minutes, and when I opened the lid, I realized that the chicken had been sitting for a while. The order was soggy from sitting covered for an extended period of time and barely lukewarm. I paid almost $110 with tax for a strip tray that my family agreed was overcooked, dried out, and unenjoyable. The pieces were notably smaller than they had been in the past-that might have been because the chicken strips were shrunken and dried out from being overcooked. Historically, I have been a big fan of Chick-fil-A and viewed it as a treat to splurge on a big tray for gatherings. This tray was 100% a rip off and waste of money. I
  • AC
    Andy Craig
    Sep 10, 2026
    3.0
    Great food, great service, friendly servers. Clean facility. Two stars off because whoever designed the layout of the parking lot needs to go back to architect school. It is set up as two concentric loops. You drive in from the street and you’re in the outer loop and then after you go around the building once you wind up in the inner loop which is the drive-through lane. And that’s fine if you’re going to the drive-through. But if you’re eating inside the restaurant like I was, you pull into that outer loop and park your car and go in and eat. Then when you get out, the only way out is to continue through the loop. And that means that if there’s lots of people there at dinner time waiting in the drive-through, you’re gonna sit there and wait with them. There is no other way to get out. And even when you get close to the end, where there’s a stop sign and you can either go straight to cross over the drive-through lane and get into the inner loop, or turn right to get out, you have to wait because the people in front of you are waiting to cross over and get into the the inner loop. At the same time, you’re watching all these cars who’ve already got their food and are leaving the window cross over in front of you and leave, and you’re still stuck. One of the dumbest layouts of a parking lot I’ve ever seen. What if it was an emergency? What if an ambulance had to get in, and more importantly out, in a hurry?

Frequently Asked Questions About Chick-fil-A

What time does Chick-fil-A open and close?

Chick-fil-A hours vary by location. Most restaurants are open Monday through Saturday from 6:30 AM to 10:00 PM. All Chick-fil-A locations are closed on Sundays.

Does Chick-fil-A offer curbside pickup?

Yes! Order through the Chick-fil-A App and select "Curbside Pickup" at checkout for a fast and contactless experience.

Brand Certified Facts from Chick-fil-A

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