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McDonald's

3.2
(1,384 reviews)

Business Details

6501 Monroe Road, Indian Trail, NC
28079, United States
(704) 226-9436
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6501 Monroe Road, Indian Trail, NC
28079, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 83 items

Explore offerings from McDonald's on 6501 Monroe Road in Indian Trail, with popular burgers, chicken & sandwiches, breakfast, and snacks & sides available at this location.

McDonald's

83 items

Reviews

3.2
1,384 reviews
5 stars
454
4 stars
249
3 stars
196
2 stars
115
1 star
370
  • KL
    Kristin Lea
    1 day ago
    1.0
    They suck. Went to breakfast on the way to Work. Pulled up to the second intercom to order only to get ignored. They were only taking the first intercoms order. Now I see why I don’t eat at McDonald’s anymore. Not even for something quick.
  • YD
    YouTube DrSidewayZ
    2 days ago
    5.0
    It’s typically hard to impress me with a McDonalds but this one has the food figured out, I did happen to go at 12pm so given it is lunch rush everything was hot. The fries were great and actually salted. I use my reward points for my app and got a free quarter pounder which they actually took the time to spread the pickles out and it wasn’t just a single cluster so presentation does warrant me writing this review. I did get a Mc rib the same can’t be said for it is a bit messy, but that’s a given given the barbecue sauce so I’ll cut you some slack on that. I’m one that doesn’t get ice in my drink and a lot of McDonald’s will miss that this place seems to get it right every time so it’s A+ in my book.
  • AB
    austin bateman
    Oct 31, 2026
    1.0
    I normally don't leave negative reviews, but the way this situation was handled was extremely disappointing. I received an incorrect order and simply wanted the issue corrected. Instead, I was treated as though I was lying to try to get free food. I was told that everyone receives a receipt and that because I didn't have mine, there was an issue with correcting my order. At that point, I offered to pay for the food again because I would rather spend a few extra dollars than have someone question my honesty over a McDonald's order. Suddenly, correcting the issue didn't seem to be a problem anymore. I understand mistakes happen. I've worked with customers long enough to know that things don't always go perfectly. But there's a big difference between making a mistake and making a customer feel like they're trying to steal something. I wasn't looking for free food, special treatment, or an argument. I simply wanted what I originally paid for and to be treated with a little respect. Hopefully, management takes this as an opportunity to address how situations like this are handled. A simple mistake with an order should never turn into a customer having to defend their integrity.
  • SK
    Sergey Koplenkov
    Oct 15, 2026
    1.0
    This is honestly one of the WORST McDonald’s locations I have ever been to! First of all, WHO IN THE WORLD CHARGES EXTRA FOR SAUCES? You already pay enough for the food, and now they expect customers to pay even more just for a little sauce? That is absolutely ridiculous! On top of that, the water tastes absolutely disgusting. It tastes exactly like the nasty water you would get from a school water fountain. I could barely even drink it because of how unpleasant it tasted. I politely asked one of the employees if they could possibly refill my water from the back, hoping it might taste better, but they refused. What made the experience even worse was the customer service. When I approached one of the workers to explain my concerns, they acted like they couldn’t care less about what I was saying. They seemed completely uninterested and looked like they just wanted to walk away instead of helping me. As a paying customer, I expect basic respect and decent service. This location seriously needs to improve its customer service, water quality, and ridiculous sauce charges. I am extremely disappointed with my experience here and honestly expected much better!
  • LL
    Lina
    Oct 12, 2026
    1.0
    they forgot my sauces that I had paid for delivery. Which is so disappointing because they know how it feels to miss sauces in your order, And they know how to read a receipt and I wouldn’t have added on the extra cents to my meal if I wasn’t gonna get anything! They also didn’t put in the extra fry in my kids happy meal. do these people not know how to Read receipt at all??? Very poor service everytime they put napkins and a straw and forget to put the sauce and the fries.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Indian Trail, NC?

McDonald's in Indian Trail, NC is open 24 hours a day, 7 days a week, including delivery and drive-thru services.

Does McDonald's offer drive-thru services at this location?

Yes, this McDonald's location offers drive-thru service 24/7 for your convenience.

Brand Certified Facts from McDonald's

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Certified November 01, 2026Yext Knowledge Graph
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